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Tons of BSODs - Help Needed ASAP

1542 Views 4 Replies 2 Participants Last post by  Jonathan_King, 
S
I have attached the .zip file as requested by jcgriff's thread. These BSODs are VERY constant, and it was difficult for me to even have enough time to make this post. Thank you in advance for any help :)

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Jonathan_King
Hello,

McAfee is very consistently blamed by the dumps. The immediate solution is removing McAfee, using these directions: How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

I see Service Pack 1 is not installed, which may well be at least contributing. I suggest you remove McAfee, install SP1, and then install McAfee again if you wish.

Learn how to install Windows 7 Service Pack 1 (SP1)

If the BSODs start up again, remove McAfee for good. You may see a nice performance boost if you just start off by replacing it with the free Microsoft Security Essentials.

...Summary of the dumps:
Code: 
[font=lucida console]
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar 29 06:02:06.857 2011 (UTC - 4:00)
System Uptime: 0 days 0:03:50.433
Probably caused by : ntkrnlmp.exe ( nt!CmpDoOpen+190 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpDoOpen+190
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar 29 05:57:23.409 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:59.985
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
Probably caused by : mfehidk.sys ( mfehidk+487c0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x135
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x135_mfehidk+487c0
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar 29 05:53:44.134 2011 (UTC - 4:00)
System Uptime: 0 days 0:09:18.008
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
Probably caused by : mfehidk.sys ( mfehidk+19ae2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x135
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x135_mfehidk+19ae2
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar 29 05:41:59.563 2011 (UTC - 4:00)
System Uptime: 0 days 0:21:04.437
Probably caused by : ntkrnlmp.exe ( nt!CcCopyRead+bd )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mcods.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!CcCopyRead+bd
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar 29 05:20:21.217 2011 (UTC - 4:00)
System Uptime: 0 days 0:05:23.092
*** WARNING: Unable to verify timestamp for bcmwl664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
Probably caused by : bcmwl664.sys ( bcmwl664+129c9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_bcmwl664+129c9
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar 29 05:14:19.327 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:59.904
Probably caused by : ntkrnlmp.exe ( nt!ObpLookupDirectoryEntry+14c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mcagent.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ObpLookupDirectoryEntry+14c
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar 29 05:10:41.555 2011 (UTC - 4:00)
System Uptime: 0 days 6:41:42.132
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
Probably caused by : mfehidk.sys ( mfehidk+487c0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x135
PROCESS_NAME:  RoxioBurnLaunc
FAILURE_BUCKET_ID:  X64_0x135_mfehidk+487c0
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Mon Mar 28 22:28:02.204 2011 (UTC - 4:00)
System Uptime: 0 days 4:28:36.406
*** WARNING: Unable to verify timestamp for mfeapfk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfeapfk.sys
Probably caused by : mfeapfk.sys ( mfeapfk+9d90 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x135
PROCESS_NAME:  WmiPrvSE.exe
FAILURE_BUCKET_ID:  X64_0x135_mfeapfk+9d90
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Mon Mar 28 17:58:53.376 2011 (UTC - 4:00)
System Uptime: 0 days 0:01:24.953
Probably caused by : ntkrnlmp.exe ( nt!KiSystemCall64+17 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!KiSystemCall64+17
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Mon Mar 28 17:56:55.942 2011 (UTC - 4:00)
System Uptime: 0 days 2:22:25.144
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
Probably caused by : mfehidk.sys ( mfehidk+487c0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x135
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID:  X64_0x135_mfehidk+487c0
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Mon Mar 28 15:34:03.383 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:36.585
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
Probably caused by : mfehidk.sys ( mfehidk+487c0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x135
PROCESS_NAME:  BCMWLTRY.EXE
FAILURE_BUCKET_ID:  X64_0x135_mfehidk+487c0
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Mon Mar 21 22:22:51.315 2011 (UTC - 4:00)
System Uptime: 1 days 9:30:01.517
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
Probably caused by : mfehidk.sys ( mfehidk+487c0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x135
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x135_mfehidk+487c0
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
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Ok, I removed McAfee and updated to SP1. The computer was working fine all day. I just received one more BSOD around 11:00 PM 3/29/2011. I have attached a new zipped file with the info.

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S
EDIT : I have received about 3 more BSODs since that above post. I have attached a new updated .zip folder with the dump info. Please let me know what could be causing this problem

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Jonathan_King
I see you're using the Broadcom wireless connection; try installing updated drivers from here: Drivers and Downloads
Code: 
BCM42RLY.sys    Tue Dec 08 11:12:34 2009 (4B1E7AF2)
bcmwl664.sys    Tue Dec 08 11:10:06 2009 (4B1E7A5E)
If the BSODs persist, run driver verifier: http://www.techsupportforum.com/for...-windows-7-and-vista-bsod-related-473665.html

...Summary of the dumps:
Code: 
[font=lucida console]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Mar 30 02:00:40.222 2011 (UTC - 4:00)
System Uptime: 0 days 0:35:44.689
Probably caused by : ntkrnlmp.exe ( nt!KiSystemCall64+17 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  Wow.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!KiSystemCall64+17
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Mar 30 01:11:17.975 2011 (UTC - 4:00)
System Uptime: 0 days 2:06:03.427
Probably caused by : ntkrnlmp.exe ( nt!KiSystemCall64+17 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  Wow.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!KiSystemCall64+17
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Tue Mar 29 23:03:18.534 2011 (UTC - 4:00)
System Uptime: 0 days 5:00:47.001
Probably caused by : netbt.sys ( netbt+1340 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_netbt+1340
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar 29 16:20:15.120 2011 (UTC - 4:00)
System Uptime: 0 days 3:38:16.322
Probably caused by : ntkrnlmp.exe ( nt!KiSystemCall64+17 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  AcroRd32.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!KiSystemCall64+17
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar 29 10:28:25.691 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:32.893
Probably caused by : ntkrnlmp.exe ( nt!KiSystemCall64+17 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  mcshield.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!KiSystemCall64+17
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar 29 10:25:21.946 2011 (UTC - 4:00)
System Uptime: 0 days 0:17:38.523
Probably caused by : win32k.sys ( win32k!CheckProcessIdentity+37 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  DellDock.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_win32k!CheckProcessIdentity+37
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Tue Mar 29 06:02:06.857 2011 (UTC - 4:00)
System Uptime: 0 days 0:03:50.433
Probably caused by : ntkrnlmp.exe ( nt!CmpDoOpen+190 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpDoOpen+190
SystemProductName = Studio 1558
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
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