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Greetings, first time poster.

About a week and a half ago, I opened Chrome and got a warning screen from Time Warner cable indicating that BotNet activity had been detected on my network. At the time, I was using my neighbors wireless connection (with his permission), because I no longer have a functioning wireless router. When I saw the notice, to be safe I switched to a backup cord connection to my modem and ran an AVG virus scan (which I later discovered was outdated) and a scan using a tool suggested by Time Warner. Both came up with nothing. So I told my neighbor about the notice and continued on my landline connection for the next week and a half (I'm moving soon, and will be getting a new modem from Time Warner upon moving).

However, last night I got the warning from Time Warner again (still using my backup corded connection), and right before it my internet connection seemed to be out (the warning came up on like mythird try). So this time, I updated my AVG and ran another scan. Nothing came up. Knowing that root kits and the like can be notoriously hard to find, a downloaded Malwarebytes and (making sure to click the detect rootkits option) ran another scan that came up with nothing.

I'm not exactly very tech savvy, and I don't have a firewall installed or anything like that, so I know I've compromised my security in that regard. Even though the scans have come up with nothing, I want to make sure before I take my laptop to a new modem after I move. Can anyone lend an assist?
 

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**Note - Please do NOT upgrade your OS to Windows 10 until your machine is clean, and we have uninstalled all our removal tools. Thanks.

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Please download AdwCleaner from here and save it to your desktop.
  • Run AdwCleaner and select Scan
  • Once the Scan is done, select Cleaning
  • Once done it will ask to reboot, please allow the reboot.
  • On reboot, a log will be produced. It can also be found at C:\AdwCleaner\AdwCleaner[C#].txt
  • Please copy/paste the contents of the log in your next reply.
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Please download Farbar Recovery Scan Tool and save it to your desktop.
  • Double-click FRST64 to run it. When the tool opens click Yes to the disclaimer.
  • Make sure the Addition.txt button is ticked.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply.
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Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:

IMPORTANT - Read This Before Posting For Malware Removal Help

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