Hi and welcome to TSF :wave:
Do you get any error messages (verbatim)?
Can you download and run CCleaner please (have any browser closed while running).
You may leave it to the default settings, apart from the "Saved Form Information" which you can uncheck if you don't want deleting.
After that restart your computer. Upon restart go into Control Panel>Network Connections and right-click the icon there or highlight it and do a repair connection.
Now try getting on the net and see if that helps.
Do you get any error messages (verbatim)?
Can you download and run CCleaner please (have any browser closed while running).
You may leave it to the default settings, apart from the "Saved Form Information" which you can uncheck if you don't want deleting.
After that restart your computer. Upon restart go into Control Panel>Network Connections and right-click the icon there or highlight it and do a repair connection.
Now try getting on the net and see if that helps.