Hello and Welcome to TSF.
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Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.
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We want all our members to perform the steps outlined here:
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
After running through all the steps, you shall have a proper set of logs. Please post the logs in your next reply.
If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
p.s.
If unable to download the tool from the compromised computer use a good computer and download the tools to a Flash drive or CD.
Please the downloaded files on the desktop of the compromised computer.
Just run the DDS tool for now and post the logs.
Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.
Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.
------------------------------------------------------
We want all our members to perform the steps outlined here:
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
After running through all the steps, you shall have a proper set of logs. Please post the logs in your next reply.
If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
p.s.
If unable to download the tool from the compromised computer use a good computer and download the tools to a Flash drive or CD.
Please the downloaded files on the desktop of the compromised computer.
Just run the DDS tool for now and post the logs.