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Taskbar/Start Menu Freezes

2413 Views 1 Reply 2 Participants Last post by  auntiej
1. Taskbar/Start menu freezes. Navigating through the start menu options eventually crashes/freezes it.

2. When taskbar frozen the Desktop icons are still active and I can open those. I can also open MyDocuments folder

3. Although I can open MyDocuments folder and navigate in there, once I try to open MyComputer folder it freezes.

4. Can't shutdown computer because Start menu frozen; Ctrl-Alt-Del doesn't work - only puts the task icon in the tray but can't open it. Alt-F4 doesn't close it either. have to hold the on/off switch to shut down.

I've tried:
1. sfc /scannow (no results)
2. changed hard drive (no change)
3. antivirus, spybot, adaware all good.

I'm going to update the PSU unless someone has a better idea.

Here's computer specs:

Thanks for your help!!
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