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System shuts down

1093 Views 7 Replies 2 Participants Last post by  kerry2u2
Dell XPS m1330. Vista Home Premium. System randomly shuts down. Dis a Factory Image Restore. No fix. Shuts down when installing updates. No discernable reason.
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Hello and welcome to TSF.

Are the fans spinning? Has anyone ever opened the laptop up?
Fans are running. Never been opened up.
Ran check disk with no problems found. Ran all night in Safe Mode without shutting down. Shuts down immediately when installing Updates. Updated video driver yesterday.
When you say "shuts down", do you mean that it instantly powers off or does it go through a normal Windows shut down? Also please follow the instructions here:
It instantly powers off and doesn't go through the normal Windows shutdown. System shuts down before Windows 7 & Vista EXE completes.
Running the original OEM 64bit version of Vista Home Premium SP1(won't run long enough to install SP2).
System is a bout 2 years old.
Intel Core2 Duo 2.1GHz cpu.


You need to upgrade to SP2:

Still, instant power-offs are usually caused by hardware; if it's a Windows error you'd usually get a Blue Screen of Death with some information before it shut down. It generally happens when your system is overheating. Try running the FurMark benchmark test:
usasma said:
Download from here:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
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