Tech Support banner
Status
Not open for further replies.
1 - 13 of 13 Posts

·
Registered
Joined
·
32 Posts
Discussion Starter · #1 · (Edited)
Appears my problem is back. Got the following when I was scrolling through my pics in My Documents. Screen went black and shutdown. When puter rebooted got the following error report:

The System has recovered from a serious error

BCCode : 10000050 BCP1 : BCB6F608 BCP2 : 00000000 BCP3 : BF9F4273
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

Technical Information about error report
C:\DOCUME~1\user\LOCALS~1\Temp\WER6364.dir00\Mini010307-01.dmp
C:\DOCUME~1\user\LOCALS~1\Temp\WER6364.dir00\sysdata.xml

PS... I checked event viewer and when I clicked on applications (left column) I got the following: The event log file is corrupt. How do I fix this...please help...thanks

Error code 10000050, parameter1 bcb6f608, parameter2 00000000, parameter3 bf9f4273, parameter4 00000000.
 

·
Premium Member
Joined
·
78,002 Posts
turn off the auto reboot so the computer freezes on a bsod error screen and then post the error in full
 

·
Registered
Joined
·
32 Posts
Discussion Starter · #5 ·
thanks dai...your instructions helped...its been unticked..now I will scroll through my documents and see if it happens again..if it does i will post error in full as instructed.
 

·
Registered
Joined
·
32 Posts
Discussion Starter · #6 ·
It did just happen but can you tell me how Im suppose to post the error when the blue screen is frozen, there is nothing on the screen but the entire error, cant print it, cant take a snapshot..cant do anything but reboot and once I do I get the same error box as I already posted previously.
 

·
Registered
Joined
·
32 Posts
Discussion Starter · #8 ·
Here are the errors you requested.

A problem has been detected & windows has been shut down to prevent damage to your computer.

Technical Information

***STOP: 0X0000008E (0xC0000005, 0xBF80F5C6, 0xF7C3C508, 0x00000000)
***win32k.sys-ADDRESS BF80F5C6 base at BF800000, Date Stamp 43446a58

Beginning dump of physical memory
physical memory dump complete

Contact your system administrator or technical support group for further assistance.
 

·
Registered
Joined
·
32 Posts
Discussion Starter · #10 ·
Yes I do...I just happened to look through my stuff last night and came across BFG tech Graphics Card CD (Nvidia Drivers, Install Manual, nDVD software and 3D Demo) bought it a few years ago so granddaughters could play ZOO TYCOON & ROLLERCOASTER TYCOON2. Why?
 

·
Premium Member
Joined
·
78,002 Posts
90% of the time an 8E error is corrupt video drivers
in the device manager uninstall the card
reboot tapping f8 and choose vga mode
when windows finishes rebooting and reinstalling the card
disable a/virus
install your drivers
reboot the computer
 

·
Registered
Joined
·
32 Posts
Discussion Starter · #12 ·
I had someone come over who said he could do a full format but he got a serious fatal error after running Cisnet Recovery Disk..had to take it into Staples to have one of their technicians look at it..purchased 2yr extended warranty so hoping its hardware and not software..the guy that came over told me its the hard drive. Will have to wait for the results.
 
1 - 13 of 13 Posts
Status
Not open for further replies.
Top