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Discussion Starter · #1 · (Edited)
System freezes when I go to print - "recovered from serious error" on reboot

Hi all,

About 5 months ago I purchased a new computer (running XP Home Edition SP2) and a Canon Pixma MP510 printer. Since I got the computer and printer, I started having problems whenever I'd go to print - it doesn't matter in what program I'm printing from. 80% of the time it will freeze when I go to print. I get a strange "blue screen of death" - actually it's a black screen with blue unreadable text (looks extra large and 'pixely') like this...



After a hard reboot, my system will start and I will get "this system has recovered from a serious error" message. On checking the 'Event Viewer' after the crash it tells me the following:

System Error
Event ID: 1003 / Category: (102)
Error code 10000050, parameter1 e3a07000, parameter2 00000000, parameter3 856a83de, parameter4 00000001.

0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 35 1000005
0020: 30 20 20 50 61 72 61 6d 0 Param
0028: 65 74 65 72 73 20 65 33 eters e3
0030: 61 30 37 30 30 30 2c 20 a07000,
0038: 30 30 30 30 30 30 30 30 00000000
0040: 2c 20 38 35 36 61 38 33 , 856a83
0048: 64 65 2c 20 30 30 30 30 de, 0000
0050: 30 30 30 31 0001


After the crash and reboot, if I try and print again it will work. Only for it to freeze again, on the next printing maybe an hour or two later. This has been happening for months now and I can't seem to find a solution. Since I rely a great deal on my printer for my work (at home), it's been a real headache!

My first guess was a corrupted printer driver. So I uninstalled then reinstalled the printer again. Still no luck. I downloaded a newer driver online and installed it, still didn't help. So it's still freezeing when I go to print.

I contacted the shop I purchased it from and he says he's not heard of such a problem, so I thought I'd ask for help here if anyone's experienced this before and what may be causing it.

Any ideas, anyone? I'd be greatly in your debt for any suggestions or advice.

-Bev
 
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