Tech Support Forum banner

System freeze, event id 11

5434 Views 2 Replies 2 Participants Last post by  JimE
Hello, recently I have been plagued by this error, and I honestly can't figure this one out myself.

Basically, what happens is my windows stops responding entirely, it will try to load something but never will. Eventually it might even reboot itself and be stuck at the bios.

At this point many things can happen, it could just stay at the bios screen, or it will say something like a disc read error has accured, press ctrl + alt + del, or it will just reboot like normal, either way eventually it will work again like nothing happend, and this will go fine for about a week without any issues whatsoever.

Now the first time I had this happen, I was convinced it was the harddisk at fault, you know with the disc read error and bios not detecting the harddisk, so I bought a new one, but now after only 2 months the same thing is happening yet again, and now I am not convinced it is the harddisk at fault.

The log will always show the same error message around the time it happens, which is event ID 11, atapi,

"The driver detected a controller error on \Device\Ide\IdePort3."

I'm not quite sure what to make of it. I'm using sata devices, but I'm guessing that is what it is referring to.
Now what is the problem here, is it the harddisk yet again? I find that hard to believe it would show the exact same symptoms, but i'll go with anything at this point. I'm thinking it might be more serious and there is something wrong with the motherboard.

I checked the motherboard itself, I have 6 sata ports, and the ones in use currently are port 1 and 2, and 6. For a HDD, a DVD player and I think the last is for the case LED's im not quite sure.

I'm using:
Windows 7 64 bit
MSI P55-GD65 motherboard
Intel I7-860 processor
4 gb Ocz ram, DDR3 1333
Ati radeon 5870
samsung F3 1TB HDD
Corsair 850 watt PSU

None of it overclocked. I've had this pc for about 14 months now. The troubles started around febuary.

Any insight on this appreciated.
See less See more
Not open for further replies.
1 - 3 of 3 Posts
Alright, I just replaced the 2 sata cables with brand new cables, and moved them both from slot 1 and 2 to slot 3 and 4, the 3rd cable, is indeed from the case (Coolermaster storm sniper) Im not quite sure what it is used for, i'm guessing the Fans or LED lights, either way its build in and cannot be removed. I doubt it has anything to do with this problem anyway, but there you have it.

I'll let you know when it happens again.
The cable in slot 3 is for the front panel eSATA port. Disconnect it.
1 - 3 of 3 Posts
Not open for further replies.