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Discussion Starter · #1 · (Edited)
Hi,

My idiot boyfriend was using my computer to watch TV shows online. I now have a System Defender short cut on my desktop. The Target is C:\documents and settings\all users\application data\cc4505\wscc45.exe

cc4505 is a hidden, read-only folder. I can't change those settings (I tried by right clicking in the folder--the boxes are greyed out).

Every so often the computer makes a pterodactyl sound and a "Warning! Virus Detected" Box pops up. It looks like a windows thing so I clicked on "Remove All" the first time it happened and it brought up a fake IE window prompting me to upgrade my version.

I can't access the internet, run McAfee or open the task manager. Chrome (the browser he was using) will open but no pages will load, not even the history. When I try to open Firefox the Crash Reporter pops up over and over.

Please help?

EDIT: I just got another popup telling me that there was spyware sending out spam to all my contacts.
 

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29,790 Posts
Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Having problems with spyware and pop-ups? First Steps
link at the top of each page.

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Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50...-posting-for-malware-removal-help-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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Download the tools to a USB drive on another computer, transfer them to your desktop, run the tools, transfer the logs back here, and post/attach the logs in a new thread.

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