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System Alert! in bottom right taskbar, it keeps telling me i have virus, but it is clearly a virus itself trying to get me to pay to remove itself (it appears they have harnessed the power of irony and made it into a $ making scheme). :4-dontkno So, here is the log posted below (I have tried all the good ol' tricks in the books from spybot to editing registry to msconfig to norton to a few others. I think I just need someone to check this out for me!:

Attached is an image of what it looks like, and when i click it it links me to "http://www.anti-vermins.com/?aff=334" (not a virus website)

and posted below is my log file from hijackthis... Any help would be appreciated greatly, my email is [email protected] :sigh: :grin:

Logfile of HijackThis v1.99.1
Scan saved at 1:56:59 AM, on 12/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\NORTON~1\navw32.exe
C:\Documents and Settings\Matthew Bird\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: Protection Bar - {0D045BAA-4BD3-4C94-BE8B-21536BD6BD9F} - C:\Program Files\Video ActiveX Object\iesplugin.dll (file missing)
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HPHUPD08] C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqthb08.exe
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edgesuite.net/dlmanager/versions/activex/dlm-activex-2.0.6.0.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.2.100.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: buprestidae - {b59f3ba4-98da-4b5f-8a2d-7b56fb11140b} - C:\WINDOWS\system32\cthkpcv.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
 

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Hello birdmw, and welcome to TSF


Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools,
then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.


Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.



IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

----------------------------------------

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.

The process is not instant. Please continue to review my answers until I tell you your machine is clear.
Absence of symptoms does not mean that everything is clear. So lets do this to the end!

Please make every effort to reply to my posts in a timely manner. Malware breeds malware and the longer an infection remains on a system, the more
likely additional infections will result.


----------------------------------------

You have been infected with Anti-Vermins which is a rogue Anti-Spyware program which displays fake warnings to goad you into
buying their product. It also downloads different malware entries onto your system. Time to kill it.


----------------------------------------

DOWNLOADS


CLEANUP! version 4.52 – TEMP FILE CLEANING


Please download Cleanup! and install it. You will use this later.

Alternative link Cleanup Alt


*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.



AVG Anti-Spyware 7.5



Please download AVG Anti Spyware

Use the link at the bottom of the page under "AVG Anti-Spyware Free for Windows"





  1. Install AVG Anti-Spyware 7.5.
  2. Double-click the icon on Desktop to launch AVG A-S 7.5
  3. On the top of the main screen click Shield
  4. Click the word active to change it to inactive
  5. On the top of the main screen click Update.
  6. Then click on Start Update. The update will start and a progress bar will show the updates being installed.
  7. I also recommend changing the "Update interval" to something more reasonable like 12 hours.



SMITFRAUD FIX

Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.



ComboFix



1. Download this file - You MUST save it to your desktop

COMBOFIX





2. 2. Go to <<Start>> then <<Run>> then paste in the single line command then click OK

"%userprofile%\desktop\combofix.exe" /v cthkpcv



3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

----------------------------------------

SAFE MODE RE-BOOT

Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

----------------------------------------

FIXES AND DELETIONS



Open HijackThis and click on 'Do a System Scan Only'. Check the following entries (If they still exist, make sure you do not miss any)

O3 - Toolbar: Protection Bar - {0D045BAA-4BD3-4C94-BE8B-21536BD6BD9F} - C:\Program Files\Video ActiveX Object\iesplugin.dll (file missing)
O21 - SSODL: buprestidae - {b59f3ba4-98da-4b5f-8a2d-7b56fb11140b} - C:\WINDOWS\system32\cthkpcv.dll



Please remember to close all other windows, including browsers then click Fix checked.

----------------------------------------

SmitFraud - OPTION 2

Double-click on SmitfraudFix.exe to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file?" by typing Y and hit Enter.

The tool will create a log named c:\rapport.txt in the root of your drive, eg: Local Disk C: (C:rapport.txt) or partition where your
operating system is installed. Please post that log along with all others requested in your next reply.

----------------------------------------

RUNNING SCANNERS


Cleanup

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:

Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files (if present)
  • Cleanup! All Users
  • Click on the Temporary Files tab and uncheck the box for Scan drives for files matching if it’s checked.
Click OK
Press the CleanUp! button to start the program and DO NOT reboot when prompted.


AVG Anti-Spyware 7.5

  • Run AVG A-s with it's updated definitions: (...it's important that all windows must be closed)
    This scan can take quite a while to run, so be prepared.
  • Click Scanner
  • Click on the Scan tab
  • Click Complete System Scan to begin scanning.



  • When the scan is complete click Recommended Action and change it to Quarantine (1),
  • If not click Recommended Action and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button. (3)

When done, click the Save Scan Report button. (4) then click Save Report As and save it to your desktop.

IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.



Note: DO NOT USE the computer while AVG A/S is scanning. If Explorer or the Control Panel are opened some malware types will
reinfect your system or will not be cleaned properly.

----------------------------------------

SECURE DESKTOP


Next go to Control Panel click Display>Desktop>Customize Desktop>Web> Now, Uncheck Everything and delete if present:

  • "Security Info"
  • "Warning Message"
  • "Security Desktop"
  • "Warning Homepage"
  • "Desktop Uninstall"

Also make sure the 'Lock desktop items' box is unticked. Click OK, and then Click Apply, then OK[/

----------------------------------------

SYSTEM RE-BOOT

Reboot into Normal Mode.

----------------------------------------

SmitFraud - OPTION 3

Double-click on SmitfraudFix.exe to start the tool.
Select option #3 - Delete Trusted zone by typing 3 and press Enter
Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.



Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford.
For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

----------------------------------------

ON-LINE SCANS

Perform an online scan with Internet Explorer with Panda ActiveScan

  1. Click on
    located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting

  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on
    then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


----------------------------------------

FOLLOW-UP

Please return and post these items in the order listed:

c:\combofix.txt
c:\rapport.txt from SmitFraud
AVG A/S
Panda scan
A new HJT log run in Normal Mode


Please note: In order to properly see what is on your system, all HJT logs must be run in the normal mode

Please let me know how your system is behaving.
 

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Discussion Starter · #3 ·
fixed it

I fixed it, I tried every trick in the book but I forgot one very powerful tool, single virus removal tools. For anyone who does not know what these tools are, sometimes a real insidious virus/trojan can be very difficult to remove. If you find yourself with one of these viruses, you need to 1) find out as much info about it as possible and when you know enough about it do a search on google for the virus name or key features, and add "removal tool" to the search. You will find a removal tool for your specific virus nine times out of ten.
 

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Although you may be symptom free, you should still perform the fix as proposed by fredmh and post the requested logs.

This will ensure that all remnants, and other uninvited 'guests', have been removed.
 
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