Tech Support Forum banner
Cancel

Stop error caused by device driver

2780 Views 8 Replies 2 Participants Last post by  dai, 
C
I'll be running my computer for about 5 mins then it spontaneously retarts. On the reboot I'm given the error report telling me it's a 'stop error caused by device driver.'

Here is what it contains:

BCCode : 19 BCP1 : 00000020 BCP2 : 8538F4D8 BCP3 : 8538F6E8
BCP4 : 0A42001F OSVer : 5_1_2600 SP : 2_0 Product : 256_1

I have previously got a message from microsoft telling me it's to do a display adaptor but the problem has only occured once whilst playing games; it happens usually when surfing the net

Here is my system:

CPU: AMD Athlon 64 x2 4200+ skt am2
Motherboard: MSI K9NGM
Memory: Kingston 1gb pc4200
Graphics card: Foxconn nvidia geforce 7600gs 512mb
Hard drive: 80gb Maxtor diamondmax

Also have pci wireless card and second sound card

I am running the latest drivers for my graphics card and mobo
Save
Like
Status
Not open for further replies.
1 - 9 of 9 Posts
D
turn off the auto reboot and post the bsod error the computer freezes on in full
control panel/sysytem/advaced/startup and recovery settings
and untick the auto reboot box
when you installed your video drivers,did you uninstall the old ones first
the easiest way to check is to try and do a rollback
if they are installed properly there is nothing to roll back to
Save
Like
C
BAD_POOL_HEADER

***STOP: 0X00000019 (0X00000020, 0X852F20000, PX852F2210, OXOA420000)

I custom built this system and they were the first drivers to go in.

Hope this helps!

thanks
Save
Like
D
there should have been more listed underneath the numbers that you have posted indicating the driver
Save
Like
C
Nope - that's all there is, it did it again today and there were only slight changes to the numbers I'd already posted

Presumably that's why microsoft can't tell me which driver it is causing the problem.
Save
Like
D
found this
disable xp cd burning:
Remove Built in CD burning
Run gpedit.msc
User Configuration --> Administrative Templates --> Windows Explorer
Look for Remove CD Burning Features and double click on it
Choose enabled and apply

"Dates" <[email protected]> wrote in message
news:[email protected]
Save
Like
C
Ok thanks have done, I'll see wait to see if it happens again.

thanks
Save
Like
C
Right I've find that it now only does it when I'm talking to people on msn messenger. Which is strange seeing as I suspect the graphics card. I can have msn running and it'll be fine, but as soon as I start writing messages I get the blue screen.
Save
Like
D
run
chkdsk /f /r
Save
Like
1 - 9 of 9 Posts
Status
Not open for further replies.
Tech Support Forum
A forum community dedicated to tech experts and enthusiasts. Come join the discussion about articles, computer security, Mac, Microsoft, Linux, hardware, networking, gaming, reviews, accessories, and more!
Full Forum Listing
Explore Our Forums
Windows XP Support Windows 7 , Windows Vista Support Motherboards, Bios|UEFI & CPU Networking Support Laptop Support
Top