Tech Support Forum banner
Status
Not open for further replies.
1 - 2 of 2 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter · #1 · (Edited)
hello,

I have Windows Xp media running on my Dell computer. yesterday I did live update of Norton 360 Version3. Ever since I am unable to reboot my PC in normal mode, it gives an error like
STOP 0x0000008e
00000F8A - Address A9F3E8D3 base at A9F3E000, datestamp 49c97a84.

I am able to boot the PC in safe mode. Appreciate your help.
 

·
Registered
Joined
·
10 Posts
You may have the Rustok rootkit. Assuming that's the case, follow the instructions on this page. These instructions require a Windows XP CD, as you must boot into the Windows Recovery Console. Make sure to disable System Restore before starting, and re-enable it after finishing.
 
1 - 2 of 2 Posts
Status
Not open for further replies.
Top