STOP: 0x00000024

22509 Views 13 Replies 4 Participants Last post by Mr Alpha, Sep 22, 2005

Mr Alpha

Discussion Starter · Sep 18, 2005

I've gotten a bluescreen with the STOP: 0x0000024 error message. Also in the event viewer there are a couple error messages that keep repeating:

Sourece: H+BEDV AntiVir EventID: 4114
Unable to open/create the real-time logfile. Returned error code: 0x21

Source: yukonwxp EventID: 101
Driver has encountered an internal error

Source: BROWSER EventID: 8032
The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{15008A7B-9C85-4D2C-BA11-04C65D3EAD15}. The backup browser is stopping.

Source: DCOM EventID: 10005
DCOM got error "The service database is locked. " attempting to start the service netman with arguments "" in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

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davcheong

· #2 · Sep 18, 2005

Mr Alpha said:
I've gotten a bluescreen with the STOP: 0x0000024 error message. Also in the event viewer there are a couple error messages that keep repeating:

Sourece: H+BEDV AntiVir EventID: 4114
Unable to open/create the real-time logfile. Returned error code: 0x21

Source: yukonwxp EventID: 101
Driver has encountered an internal error

Source: BROWSER EventID: 8032
The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{15008A7B-9C85-4D2C-BA11-04C65D3EAD15}. The backup browser is stopping.

Source: DCOM EventID: 10005
DCOM got error "The service database is locked. " attempting to start the service netman with arguments "" in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

1st thing ... try unplug any connection to internet(safety purpose)
2nd thing ... uninstall your antivirus..
3rd thing .. see if the problem still exist..
4th thing... try install another antivirus after u notice no problem oledi...or install your most update anti virus software that u are using...

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Mr Alpha

Discussion Starter · #3 · Sep 18, 2005

I uninstalled the Antivirus and the system ranf fine for a couple of hours, but thte I got a new bluescreen with STOP: 0x0000000A. And I had a hell of a time to get the computer restarted. It hang on the windows loading part. Now, after restarting for 11 times i got it to work.

The yukonwxp error still shows up in event viewer plus several new ones:

Source: System Error EventID: 1003
Error code 1000000a, parameter1 00000000, parameter2 00000002, parameter3 00000001, parameter4 805217e0.

Source: atapi EventID: 15
The device, \Device\Ide\IdePort4, is not ready for access yet.

Source: Disk EventID: 11
The driver detected a controller error on \Device\Harddisk0\D.

Based on the time those two last ones came everytime the startup failed.

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davcheong

· #4 · Sep 18, 2005

Mr Alpha said:
I uninstalled the Antivirus and the system ranf fine for a couple of hours, but thte I got a new bluescreen with STOP: 0x0000000A. And I had a hell of a time to get the computer restarted. It hang on the windows loading part. Now, after restarting for 11 times i got it to work.

The yukonwxp error still shows up in event viewer plus several new ones:

Source: System Error EventID: 1003
Error code 1000000a, parameter1 00000000, parameter2 00000002, parameter3 00000001, parameter4 805217e0.

Source: atapi EventID: 15
The device, \Device\Ide\IdePort4, is not ready for access yet.

Source: Disk EventID: 11
The driver detected a controller error on \Device\Harddisk0\D.

Based on the time those two last ones came everytime the startup failed.

Come to see of it, it maybe your harddisk giving you the problem, how many hard disk do u have?

1st thing .. if possible, try reboot into safe mode, try have a diskscan(not virus nor spyware scan) see if any error.
2nd thing .. i belive most of the pc nowaday got 2 IDE connection, 1 Primary and 1 secondary.
2 things you can try out, 1st one changing the IDE cable and try startup,
2nd one, try using the secondary meaning use your hard disk on the secondary to bootup..

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keymaker

· #5 · Sep 18, 2005

hey mr. alpha

provide your system specs and ill see what i can do to help out.

hmm.....if you havent done this already, check out the manufacturer's website of your computer's hdd and then download the diagnostics utility. put it on a cd and then bootup with it.

first though you will need to change the boot order in the bios to "cdrom" as first boot device. save settings and then exit the bios.

then the computer should boot off to the diagnostics utility youve made and then follow the on-screen directions. then test your hdd for any errors.

have you scan your computer for any spywares at all? good spyware utilities include spybot and adware SE and you can download them both from www.majorgeeks.com

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Mr Alpha

Discussion Starter · #6 · Sep 18, 2005 (Edited)

This is my computer according to Everest home edition:

Operating System Microsoft Windows XP Professional SP2
CPU Type DualCore AMD Athlon 64 X2, 2218 MHz (11 x 202) 4400+
Motherboard Name Asus A8N-SLI Deluxe (3 PCI, 2 PCI-E x1, 2 PCI-E x16, 4 DDR DIMM, Audio, Dual Gigabit LAN, IEEE-1394)
System Memory 2048 MB (PC3200 DDR SDRAM)
Video Adapter NVIDIA GeForce 7800 GTX (256 MB)
Monitor Samsung SyncMaster 900NF/909NF/959NF/MagicSyncMaster CN199A(P) [19" CRT] (H2RT905212)
Disk Drive WDC WD2000JB-00GVC0 (186 GB, IDE)
Disk Drive Maxtor 6L250S0 (250 GB, 7200 RPM, SATA)
Disk Drive Maxtor 4G120J6 (120 GB, 5400 RPM, Ultra-ATA/133)
Optical Drive _NEC DV-5700B (8x/40x DVD-ROM)
Optical Drive HL-DT-ST DVDRAM GSA-4163B (DVD+R9:4x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-RAM:5x, DVD-ROM:16x, CD:40x/24x/40x DVD+RW/DVD-RW/DVD-RAM)

This is what the event viewer looks like. :sad:

EDIT: Ran spybot, it cleared out a couple of tracking cookies.

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ih8bills

· #7 · Sep 19, 2005 (Edited)

Found this with google search-- it's a start... with all that nice hardware-- did you build this rig?

http://www.microsoft.com/technet/su...ows Operating System&MajorMinor=5.1&LCID=1033

looking at the error log-- I'm no expert, but all those 'disc' errors don't look good to me. If the gears under warranty --I'd be tempted to call your HD manufaturer. And backup everything YESTERDAY.

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Mr Alpha

Discussion Starter · #8 · Sep 19, 2005

I used the powermax I've downloaded, a maxtors diagnostics tool which I've got burnt on a cd. But when I tried to boot to it I got a DISK BOOT FALIURE error.

I've used it before, so I know that the CD works. In fact that's how I know that the 120 GB Maxtor is failing, and the only reason I have it in the machine is so that I could bakup the data to one of the new drives.

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Mr Alpha

Discussion Starter · #9 · Sep 19, 2005 (Edited)

Based on a recommendation from ih8bills's link I switched IDE cables. It seems to have helped; The computer starts on the first try, and no more disk/atapi errors in event viewer.

So I went ahead and reinstalled the antivirus and had it scan my harddrives. It wasn't long before I had a new bluescreen and a new error message: STOP: 0x000000C2.

And now everytime I start firefox it asks me if I want to make Firefox as my default browser, to which I answer yes but it doesn't work. So now I'm forced to open all the links in email with Internet Explorer.

I still get loads of yukonwxp errors in the event viewer, and on some additional digging I find that there are loads of different DCOM errors there also. They all got the same EventID:10005 and Source

COM but the description varies. Like:

DCOM got error "The service database is locked. " attempting to start the service netman with arguments "" in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

DCOM got error "The service database is locked. " attempting to start the service EventSystem with arguments "" in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

DCOM got error "The service database is locked. " attempting to start the service StiSvc with arguments "" in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

EDIT: Oh yes, I forgot. Even though the computer started up on the first try it took something like 5 minutes before it even got so far as to start loading all the crap I've got running in the background.

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ih8bills

· #10 · Sep 20, 2005 (Edited)

Stop error search led here this time... updated any drivers lately?

http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prmd_stp_czgw.asp

This place also has some good info/comes recommended by many I've read.

http://aumha.org/win5/kbestop.php

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davcheong

· #11 · Sep 20, 2005

1st thing .. Suspected reason --> "Bad Sector on your Hard disk"
2nd thing ... have you try scandisk instead of scan using antivirus?

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Mr Alpha

Discussion Starter · #12 · Sep 21, 2005

Now I've run the harddrive manufactorers' diagnostics tools on all the harddrives and run chkdsk on al partitions (Took about 11 hours). The diagnostocs report nothing wrong whatsoever with my harddrives.

I'm still getting the STOP: 0x00000024, and got a new one STOP: 0x000000D1.

It seems any game I've tried crashes within 15 min.

As for if I've installed any driver lately: Yes, I've updated about every driver, the whole installation is but a week old.

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davcheong

· #13 · Sep 21, 2005

hmm... 3rd attempt.

this maybe a bit troublesome to you but may worth a try. A hard request to ask you to make. Ok. Here it goes.

1st unplug all connection of IDE and SATA.
2nd only plug in the main Boot Hard Disk (Meaning where the Windows are in)
Try starting up your pc only using 1 Hard Disk(Main), no other drive, no dvdrom, nothing.
Before start up your pc, try reset your cmos by setting the clear cmos.

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Mr Alpha

Discussion Starter · #14 · Sep 22, 2005

Well, that was hellish. The case I have is really cool and quiet but I was forced to take it apart and rip out the power supply, to get to the battery. At least I could put in my new optical drive at the same time.

Anywayz...
Starting the computer with only the main drive did take as abnoramlly long as usual, but at least things didn't seem as awful, no bluescreens or crashes. Even the antivirus managed to scan without causing a crash, which is a first.

BUT... (You knew it was coming, didn't you?)
The firewall wouldn't load. Not suprisingly, since isn't installed on the main drive. And when I started Firefox it wouldn't load, the process showed up in the task manager, but no firefox window. And lastly, the internet wouldn't work at all, no connection whatsoever.

Plugging all back in, and firefox, the firewall and the internet work as usual. I havn't had any bluescreens yet, and I can get both the FEAR demo and Empire Earth 2 to run without crashing, but the Starship Troopers demo still crashes.

My event viewer look like this nowadays.

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