[mrstephen]

So every now any them my computer will freeze but with a black screen and my monitor shows an "idle" mode. I restart then my monitor will act as if nothing is connected once windows is supposed to load. Then windows will freeze at the starting point. I do a restore, which i have to do twice, and this is what it gives me:

Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.165385
Problem Signature 02: 6.1.7600.165385
Problem Signature 03: unknown
Problem Signature 04: 21200564
Problem Signature 05: AutoFailover
Problem Signature 06: 2
Problem Signature 07: No Root Cause
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033



Please help, i have tried Safe Mode, same thing. I recently reinstalled Windows 7 (64 bit) and wiped the partition and made a new one and it's still happening. Is this a hardware problem? Are there any fixes? Thanks!

 

[sobeit]

try running a couple of tests

harddrive diagnostic from the manufacturer Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

and a memory one Microsoft Online Crash Analysis

 

[brobarapas]

64bit systems are know to have issues with hardware,post the name/model of your system

 

[mrstephen]

Ok, not sure what exactly that is, not to technologically inclined, but here it goes.

Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ 3.00GHz
Installed Memory: 6.00 GB
System Type: 64-bit Operating System

Windows 7 Enterprise

 

[brobarapas]

Ok, not sure what exactly that is, not to technologically inclined, but here it goes.

Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ 3.00GHz
Installed Memory: 6.00 GB
System Type: 64-bit Operating System

Windows 7 Enterprise

Windows 7 enterprise is only for IT developers,If its not activated it will shut down once on the hr every hr,what was installed on your system before enterprise

 

[mcorton]

Hi mtstephen and welcome to TSF, What brobarpas is asking for is the make and model of your machine so we can check it out for example HP P6510y. If it's a home built unit then we need the motherboard, and Powersupply name/model/ and wattage.

 

[mrstephen]

Before i had windows 7 i had windows XP installed, and thanks mcorton, where would i find this, do i have to look at the guts of the computer?

 

[mcorton]

If it's store bought computer the model should be on a sticker on the side, back or bottom. If a built you should be able to get most of the info form the control panel/system.