[desarae]

Have done all the steps and not having any luck, computer is freezing, here's the log from the panda scan.

Incident Status Location

Adware:adware/safetybar Not disinfected c:\documents and settings\all users\desktop\Online Security Guide.url
Adware:adware/oemji Not disinfected Windows Registry
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Barelylegal Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/GoClick Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/ErrorSafe Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Kmpads Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Reliablestats Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Systemdoctor Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/ErrorSafe Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Systemdoctor Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Adware:Adware/VideoActiveXObject Not disinfected C:\Program Files\Video ActiveX Object\iesuninst.exe

 

[Ried]

desarae, is this Panda log for the same system we're working on over here http://www.techsupportforum.com/security-center/hijackthis-log-help/136065-help.html

 

[desarae]

lab top

No this is for our lab top.

 

[Ried]

Then please post a HijackThis log for this laptop here, but only if you intend to see this thread through to it's conclusion.

Even though symptoms may subside, it does not mean your system is clean. If you do not follow instructions and post logs requested, infections may still be present, the symptoms will resurface or get worse, and we'd both have wasted our time.

I'd also like to mention that we are not through cleaning your other system. Please carry out the instructions I gave you in the other thread as well.