Hello, I have windows xp media center edition and it is infected with spy-agent.bw!mem which McAfee will not remove. Sophos Anti-rootkit analyzer has identified it in userinit32.exe any help would be much appreciated. Attached is the dds report as advised and the 2 zipped reports.
DDS (Ver_09-05-14.01) - NTFSx86
Run by Dawn Fox at 14:34:55.60 on 25/05/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.959.474 [GMT 1:00]
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Hewlett-Packard\HP Pavilion Webcam\HPWebcam.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\msdtc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Dawn Fox\Desktop\dds.pif
C:\WINDOWS\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.imdb.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uWindow Title = Internet Explorer Provided By Sky Broadband
uDefault_Page_URL = hxxp://www.sky.com
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=64&bd=pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://uk.search.yahoo.com/search?fr=mcafee&p=%s
mWinlogon: Userinit=userinit.exe,c:\windows\system32\userinit32.exe,
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: MS extension: {c3221010-0ad7-4c09-b17b-edcffda4b7f9} - fow64.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [kdx] c:\program files\kontiki\KHost.exe -all
uRun: [brastia] c:\windows\system32\brastia.exe
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [Reminder] c:\windows\creator\Remind_XP.exe
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [4oD] "c:\program files\kontiki\KHost.exe" -all
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hppavi~1.lnk - c:\program files\hewlett-packard\hp pavilion webcam\HPWebcam.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
uPolicies-system: EnableProfileQuota = 1 (0x1)
uPolicies-system: DisableRegistryTools = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {08E730A4-FB02-45BD-A900-01E4AD8016F6} -
http://www.sky.com
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/SCRABBLE/Images/stg_drm.ocx
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/SCRABBLE/Images/armhelper.ocx
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
============= SERVICES / DRIVERS ===============
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-5-3 130936]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-2-19 214024]
R1 RapportKELL;RapportKELL;c:\program files\trusteer\rapport\bin\RapportKELL.sys [2009-5-24 57320]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2009-5-24 238952]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-6 99328]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2009-5-24 648424]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\39.tmp --> c:\windows\system32\39.tmp [?]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-2-19 79880]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-2-19 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-2-19 34216]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-2-19 40552]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-5-3 348752]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-5-3 1095560]
=============== Created Last 30 ================
2009-05-24 21:57 <DIR> --d----- c:\program files\Sophos
2009-05-24 20:21 <DIR> --d----- c:\docume~1\dawnfo~1\applic~1\Trusteer
2009-05-24 20:21 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Trusteer
2009-05-24 20:21 <DIR> --d----- c:\program files\Trusteer
2009-05-14 12:35 118 a------- c:\windows\system32\MRT.INI
2009-05-09 17:40 <DIR> --d----- c:\program files\iPod
2009-05-09 17:39 <DIR> --d----- c:\program files\iTunes
2009-05-09 17:39 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-05-09 17:24 <DIR> --d----- c:\program files\Bonjour
2009-05-05 17:10 <DIR> --dsh--- c:\documents and settings\dawn fox\IECompatCache
2009-05-04 08:58 <DIR> --dsh--- c:\documents and settings\dawn fox\PrivacIE
2009-05-04 08:42 <DIR> --dsh--- c:\documents and settings\dawn fox\IETldCache
2009-05-04 08:39 <DIR> --d----- c:\windows\ie8updates
2009-05-04 08:39 105,984 -------- c:\windows\system32\dllcache\iecompat.dll
2009-05-04 08:37 <DIR> -cd-h--- c:\windows\ie8
2009-05-03 23:13 <DIR> --d----- C:\330e449787b2634b5d573423
2009-05-03 23:13 <DIR> --d----- C:\49eeda72e69079b6687f
2009-05-03 17:58 2 ----h--- c:\windows\t55ft2692f44.dat
2009-05-03 17:54 159,600 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-05-03 17:54 130,936 a------- c:\windows\system32\drivers\PCTCore.sys
2009-05-03 17:54 73,840 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-05-03 17:54 <DIR> --d----- c:\program files\common files\PC Tools
2009-05-03 17:54 64,392 a------- c:\windows\system32\drivers\pctplsg.sys
2009-05-03 17:54 <DIR> --d----- c:\program files\Spyware Doctor
2009-05-03 17:54 <DIR> --d----- c:\docume~1\dawnfo~1\applic~1\PC Tools
2009-05-03 17:54 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PC Tools
==================== Find3M ====================
2009-04-23 13:00 61,224 ac------ c:\documents and settings\dawn fox\GoToAssistDownloadHelper.exe
2009-04-21 19:46 59,904 a------- c:\windows\system32\inform.dat
2009-04-20 22:32 25,600 a------- c:\windows\system32\winarps32.exe
2009-03-21 15:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-08 14:09 638,816 a------- c:\windows\system32\dllcache\iexplore.exe
2009-03-08 14:09 391,536 a------- c:\windows\system32\dllcache\iedkcs32.dll
2009-03-08 04:41 5,937,152 a------- c:\windows\system32\dllcache\mshtml.dll
2009-03-08 04:39 11,063,808 a------- c:\windows\system32\dllcache\ieframe.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\dllcache\wininet.dll
2009-03-08 04:34 1,206,784 a------- c:\windows\system32\dllcache\urlmon.dll
2009-03-08 04:34 236,544 a------- c:\windows\system32\dllcache\webcheck.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\dllcache\licmgr10.dll
2009-03-08 04:34 105,984 a------- c:\windows\system32\dllcache\url.dll
2009-03-08 04:34 193,536 a------- c:\windows\system32\dllcache\msrating.dll
2009-03-08 04:34 109,568 a------- c:\windows\system32\dllcache\occache.dll
2009-03-08 04:33 759,296 a------- c:\windows\system32\dllcache\VGX.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 18,944 -------- c:\windows\system32\dllcache\corpol.dll
2009-03-08 04:33 25,600 a------- c:\windows\system32\dllcache\jsproxy.dll
2009-03-08 04:33 726,528 a------- c:\windows\system32\dllcache\jscript.dll
2009-03-08 04:33 229,376 a------- c:\windows\system32\dllcache\ieaksie.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\dllcache\vbscript.dll
2009-03-08 04:33 125,952 a------- c:\windows\system32\dllcache\ieakeng.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\dllcache\admparse.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 173,056 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-03-08 04:32 163,840 a------- c:\windows\system32\dllcache\ieakui.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\dllcache\iesetup.dll
2009-03-08 04:32 55,808 a------- c:\windows\system32\dllcache\iernonce.dll
2009-03-08 04:32 128,512 a------- c:\windows\system32\dllcache\advpack.dll
2009-03-08 04:32 94,720 a------- c:\windows\system32\dllcache\inseng.dll
2009-03-08 04:32 594,432 a------- c:\windows\system32\dllcache\msfeeds.dll
2009-03-08 04:32 1,985,024 a------- c:\windows\system32\dllcache\iertutil.dll
2009-03-08 04:32 611,840 a------- c:\windows\system32\dllcache\mstime.dll
2009-03-08 04:24 68,608 a------- c:\windows\system32\dllcache\hmmapi.dll
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-08 04:22 156,160 a------- c:\windows\system32\dllcache\msls31.dll
2009-03-08 04:11 445,952 a------- c:\windows\system32\dllcache\ieapfltr.dll
2009-03-06 15:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 15:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2008-10-07 10:29 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100720081008\index.dat
2008-06-24 23:31 16,384 ac-sh--- c:\windows\temp\history\history.ie5\index.dat
2008-06-24 23:31 32,768 ac-sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat
============= FINISH: 14:36:57.96 ===============