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· TSF Team Emeritus, Microsoft Support
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15,519 Posts
Hi and Welcome to TSF

Use Belarc Advisor it builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser. All of your PC profile information is kept private on your PC and is not sent to any web server.
Use this to see if it identifies your soundcard.
If this does not help you may have to open the case and physically look at the card
 
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