Sound is messed up in browsers and Windows Media Player

2206 Views 2 Replies 3 Participants Last post by CandiLeeAnn, Mar 16, 2011

saintsfanmmx

Discussion Starter · Mar 15, 2011 (Edited by Moderator)

Hi,

I purchased a new pc over the weekend. I installed a program called "flvplayer4free" from majorgeeks.com. After it installed, sounds played in my browser are muted and distorted. When it installed, it installed something called vmntemplatex.dll, which I think is the culprit. However, I'm not an expert, so I'm not sure.

So far I have:

1. Uninstalled the program from Programs and Features
2. Ran Hijackthis and removed the Somoto HBO which installed with the program
3. Reinstalled the sound drivers
4. Ran Malwarebytes
5. CCleaner (registry fix)
6. Reset IE defaults
7. Uninstalled and reinstalled Firefox

Any thoughts on what I can do?

I forgot to mention, I removed and reinstalled Java and Flash player also

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joeten

· #2 · Mar 16, 2011

Hi and welcome to TSF can you run system restore to before you installed the program,and avoid using reg cleaners they can cause more issues than they ever solve

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CandiLeeAnn

· #3 · Mar 16, 2011

I had a similar situation once before and turns out my audio output had a short. I had the computer for two years and never had audio. Sorry. Hope its not the same situation.

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