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_ins5576 error in PFMOD.DLL
this is the message i get when trying to install the driver for my new soundcard
can anybody help ?
 

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is this it???

CUSTOMER ADVISORY


DOCUMENT NUMBER: DA020506_CW03 REVISION: 0


Error Occurs When Attempting to Reinstall Sound Blaster Live! 5.1 Driver Using Compaq Help & Support
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RELEASE DATE: May 2002

DESCRIPTION
The following error message is displayed when attempting to reinstall the Sound Blaster Live! 5.1 driver from Compaq Help & Support on certain Presario computers (refer to SCOPE section). After uninstalling the driver and then rebooting the system, the system detects new hardware and installs the native driver (Microsoft) for the Sound Blaster Live! 5.1 audio card. When the user attempts to install the correct driver from Compaq Help & Support, the InstallShield Engine displays the error and prevents the installation of the driver.

ERROR AppName: _ins5576._mp AppVer: 5.53.168.0 ModName: pfmod.dll
Modver: 05.3.8 Offset: 00007307





SCOPE
This issue affects the following Compaq Presario computer models configured with Microsoft Windows XP (Home Edition or Professional) and the Creative Labs Sound Blaster Live! 5.1 audio card.

Family Models
Presario 6000T 6LPPEG, 6LPPS1, 6LPXE1, 6LPXEC, 6LPXEG, 6LPXEH, 6LPXS1, 6SPPE1, 6SPPEG, 6SPXE1, 6SPXEC, 6SPXEG, 6SPXEH, 6SPXS1
Presario 6000Z 6ZPXE1, 6ZPXEC, 6ZPXEG, 6ZPXEH
Presario 6000xx 6030AK, 6040NZ, 6062EA, 6078EA, 6079EA, 6079EZ, 6087EA, 6090EA, 6095EA
Presario 8000T 8LSPE1, 8LSPEG, 8LSXE1, 8LSXEC, 8LSXEG, 8SSPE1, 8SSPEG, 8SSXE1, 8SSXEC, 8SSXEG
Presario 8000Z 8ZSPE1, 8ZSPEG, 8ZSXE1, 8ZSXEC, 8ZSXEG
Presario 8500xx 8510EA, 8525EA, 8540EA, 8545EA, 8548EA, 8550EA, 8560EA, 8565EA, 8568EA, 8570EA, 8575EA, 8580EA, 8590EA


RESOLUTION

Compaq has written a SoftPaq that updates the audio driver and resolves the issue. Download the SoftPaq and read the instructions carefully before proceeding.

"Creative Labs Audio Driver for Windows XP," Version 5.12.1.244 (or later) is available online from Compaq (SoftPaq Number SP20920). Use the following links to download the SoftPaq and the SoftPaq Instructions.

SP20920 File Download Instructions/Information

http://wwss1pro.compaq.com/support/reference_library/viewdocument.asp?source=DA020506_CW03.xml&dt=3
 
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