[uw99]

I've done a Destructive Recovery format and reinstalled Windows XP but i'm still have issues with ie 8,firefox and chrome crashing. I can't update any windows update since I updated to sp 3. I can't get avg or norton to update or do complete virus scan.

 

[DBCooper]

Re: XP/Internet browsers

Hi uw99,

First, please post your computer specs. Do you have a desktop or a laptop? What is the brand/model of your computer?

Do you have the computer hardware drivers installed on your computer? Do you get any error messages?

 

[joeten]

Re: XP/Internet browsers

Hi first have you installed all the drivers next what is the make and model of the computer,you cannot run two antivirus programs on a system they will fight each other so remove one
Download tools and utilities | AVG UK
https://www-secure.symantec.com/nor...file_en_us&product=home&version=1&pvid=f-home
your choice as to which

 

[uw99]

Re: XP/Internet browsers

HP Compaq dc 5700 small form factor
Intel(R) Pentium(R) D CPU 3.40 GHZ 2.0 RAM

 

[joeten]

Re: XP/Internet browsers

Ok have you sorted out the drivers and the problem with the antivirus

 

[shawnpb]

Re: XP/Internet browsers

That could be the issue right there having two anti virus programs (Realtime) running. That can cause system instability your IE issues and Windows update issues. As mentioned before pick one and uninstall the other. If you want to keep AVG I would recommend using Nortons removal tool after uninstalling it.


Update all drivers mainly your chipset drivers.

 

[uw99]

Re: XP/Internet browsers

I've removed both virus programs and still have same issues I'm thinking its a issue with my hard drive or my RAM and I've repaired/installed all the drivers

 

[uw99]

Re: XP/Internet browsers

When I 1st had the issues I only had Norton

 

[joeten]

Re: XP/Internet browsers

Ok have you tried resetting ie How to reset Internet Explorer settings
you can also run chkdsk How to perform disk error checking in Windows XP

 

[shawnpb]

Re: XP/Internet browsers

Did you use the Nortons removal tool also. Uninstalling Nortons by normal means does not get rid of all Nortons settings and files. There might be settings that are enabled.

 

[joeten]

Re: XP/Internet browsers

We need to know which anti virus you are using now and did you use the removal tools posted for both

 

[uw99]

Re: XP/Internet browsers

I used both removal tools for norton and avg. I reset Internet Explorer and performed a disk error check. I have no anti virus on my pc right now.

 

[spunk.funk]

Re: XP/Internet browsers

Go to Start/Run and type SFC /scannow put the XP CD in and it will replace any missing files. Then you can install Microsoft Security Essentials once the computer is running properly.

 

[uw99]

Re: XP/Internet browsers

I did scan and intalled mse and it found nothing

 

[uw99]

Re: XP/Internet browsers

Back to same issues the pc keeps closing and restarting pc

 

[spunk.funk]

Re: XP/Internet browsers

Download the ISO image for Memtest in my signature and burn the image to CD using IMGBurn also in my signature. Remove all but one stick of RAM and boot off of the newly created CD and run the tests on each stick of RAM separately. If there are any errors, that stick needs to be replaced.

 

[uw99]

Re: XP/Internet browsers

Its a memory issue had over 900 errors and only 1 pass

 

[spunk.funk]

Re: XP/Internet browsers

Remove all but one stick of RAM and test again to find what stick has the problem.
Glad you got it sorted. Please mark this thread Solved in the Thread Tools at the top.

 

[uw99]

I'm going to order 4 new 1gb DIMMs and replace them all.

 

[spunk.funk]

You can run the Crucial System Scanner to find out exactly what type of RAM your computer will support and how much RAM is supported by the motherboard, then you can order it from them or some place else.