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Discussion Starter · #1 ·
Hi, I'm new to this forum. Two evenings ago my pc told me there were microsoft updates to perform and would shut down my computer when done.
Next evening, I noticed my computer was still on. Seemed to be "stuck" on. I hit reset a few times, it ran a few searches for missing files etc. and seemed to be back working. That's when I noticed my wireless was down.

I have a Linksys WRT300N router. I checked the connection at my computer, re-entered my pass word and was informed that the router and the computer were connected. Problem is, it isn't able to work. The diagnosis promps tell me that the system is not being managed by a microsoft program. Linksys talked me through getting it to work after a previous microsoft update/ wireless not working episode. This was quite some time ago. It's been working fine for years.

Any suggestions out there?
 

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Re: wireless not working

hi, try going in to the properties of your network card (right click on it and choose Properties), and see if the box is ticked re windows managing the connection. There is a networking forum on this site, so you could post there (referencing this post) and get some help.
 

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Re: wireless not working

try a restore
start>programs>accessories>system tools>system restore> choose a date before the updates where applied

lets see the following


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{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
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{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

Xirrus: The Leader in High Performance Wi-Fi - Advanced IT Wi-Fi Networking Tools
Direct link to the program is here Xirrus: The Leader in High Performance Wi-Fi - Advanced IT Wi-Fi Networking Tools
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
Full details are here TSG Posting a Screenshot - TSG Library of Knowledge

Note:
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better.
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{Device Manager}
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X


post a screen shot of the device manager - network adapters

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
Full details are here TSG Posting a Screenshot - TSG Library of Knowledge
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Re: wireless not working

Do you have MAC address filtering enabled?

I've experienced issues where a router (Netgear, in this example) suddenly decided not to allow a device to use it when MAC address filtering is enabled, even if the device is specified as allowed. Try disabling MAC filtering. To do that, do the following:

1. Open up Internet Explorer (or whatever browser you use).

2. In the address box, enter 192.168.1.1

3. Enter any username and password you have set on the router, or the default if you never changed it.

4. MAC filtering is usually under a security tab. Find the option and disable it.

5. Save and exit the router. Attempt to connect.

Also, reset the router to default and see if that helps.
 

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Discussion Starter · #5 ·
Re: wireless not working

Thank you all for your suggestions. I spent some time on the phone with a Linksys tech and she determined that my wireless adapter card was no longer supported. (WPM300N) The Lynksys suggestion was to get a newer version for my PC. I have one on order, time will tell if it's the correct solution.(WPM600N)
 

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Premium Member
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8,370 Posts
Re: wireless not working

strange since it has been working in the past all OK - so windows update may have caused the issue -

I assume you have a WMP300N - adapter now and the suggestion is to change to a WMP600N

WMP300N
Linksys by Cisco - WMP300N Support
WMP600N
Linksys by Cisco - WMP600N Support

what windows version do you have ?

looking at the driver release notes - the older version of the card hardware revision 1 - supports XP, Vista Windows 7 32 and 64bit
 

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Discussion Starter · #7 ·
Re: wireless not working

Strange indeed. I am running XP. Yes the adapter is the WPM300N.
I had the computer on last night and I noticed the message stating that my wireless was working and it had good signal strength. On Sunday, as I was shutting the computer down, I believe that there was another upgrade to be installed. I thought little of it, at the time, other than I hope everything continues to work ok afterward. At this time I was still without wireless connections, or so I thought. Otherwise, how would the update have gotten there? I really can't explain this. I know it wasn't working for days. I know I went through it with a Linksys tech. She could not find a solution either. Now it's working. Self repairing?
Hmm? thanks all, jmoe14
 

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Re: wireless not working

Now it's working. Self repairing
If its all OK - you can mark the thread solved - excellent - thanks for letting us know you can mark the thread solved - from the dropdown " thread tools" at the top of the page - choose "Mark Solved"
 
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