Re: wireless adapter can't connect to dhcp
lets see an xirrus screen shot from the desktop
also did the tcp/ip work - or did you get any admin errors ? - see fullset of instructions below
what firewall do you have on the pc or ever had on pc - like norton or mcafee etc
can you post back the status of the services - see below
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{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Xirrus: The Leader in High Performance Wi-Fi - Advanced IT Wi-Fi Networking Tools
Direct link to the program is here Xirrus: The Leader in High Performance Wi-Fi - Advanced IT Wi-Fi Networking Tools
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.
Run the program
post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list
To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
Full details are here TSG Posting a Screenshot - TSG Library of Knowledge
Note:
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better.
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TCP/IP stack repair options for use with Windows XP with SP2/SP3.
Start, Run, CMD to open a command prompt:
In the command prompt window that opens, type type the following commands:
Note: Type only the text in bold for the following commands.
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog
Reboot the machine.
Post back the results here
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
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{Services}
post back the status - started/stopped and automatic/manual
Check your Services are Started on all PCs:
Note: You can check the services in Control Panel, Administrative Tools, Services.
All of these services should be started, and their startup type should be automatic (or perhaps manual).
If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running.
Checking the event log is also a good idea here, there may be clues to what is failing.
Start > control panel > administrative tools > event Viewer
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lets see an xirrus screen shot from the desktop
also did the tcp/ip work - or did you get any admin errors ? - see fullset of instructions below
what firewall do you have on the pc or ever had on pc - like norton or mcafee etc
can you post back the status of the services - see below
------------------------------------------------------------------------
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Xirrus: The Leader in High Performance Wi-Fi - Advanced IT Wi-Fi Networking Tools
Direct link to the program is here Xirrus: The Leader in High Performance Wi-Fi - Advanced IT Wi-Fi Networking Tools
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.
Run the program
post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list
To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
Full details are here TSG Posting a Screenshot - TSG Library of Knowledge
Note:
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better.
------------------------------------------------------------------------
------------------------------------------------------------------------
TCP/IP stack repair options for use with Windows XP with SP2/SP3.
Start, Run, CMD to open a command prompt:
In the command prompt window that opens, type type the following commands:
Note: Type only the text in bold for the following commands.
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog
Reboot the machine.
Post back the results here
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
------------------------------------------------------------------------
------------------------------------------------------------------------
{Services}
post back the status - started/stopped and automatic/manual
Check your Services are Started on all PCs:
- COM+ Event System (for WZC issues)
- Computer Browser
- DHCP Client
- DNS Client
- Network Connections
- Network Location Awareness
- Remote Procedure Call (RPC)
- Server
- TCP/IP Netbios helper
- Wireless Zero Configuration (XP wireless configurations only)
- WLAN AutoConfig (Vista wireless configurations only)
- Workstation
Note: You can check the services in Control Panel, Administrative Tools, Services.
All of these services should be started, and their startup type should be automatic (or perhaps manual).
If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running.
Checking the event log is also a good idea here, there may be clues to what is failing.
Start > control panel > administrative tools > event Viewer
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