Last week Firefox was crashing every 10 minutes and every day this got worse. I determined it was not a Firefox issue as other programs were crashing too. I then received the Blue Screen of death saying the file:" win32.sys" may be causing the problem. I re-started my computer in safe mode and no programs would open, i would get errors saying it could not locate the program. My computer then crashed again with a different error on the blue screen (the message is slightly different every time).
I tried a repair installation of windows which did not work.
I formatted the hard drive completely and re-installed windows which did not work.
I now cannot even log on as every time I boot up I get a message saying the computer has turned off as a result of a fatal system error. : “Stop: C000021A (Fatal System Error) The session manager initialization system process terminated unexpectedly with a status of 0XC000026C (0X00000000 0X00000000) The system has been shut down.”
The computer is a Dell Dimension 4700
It is over 7 years old.
Is this likely to be a hardware fault?
Is there a way to solve this problem?
What would you recommend I do?
Thanks in advance.
I tried a repair installation of windows which did not work.
I formatted the hard drive completely and re-installed windows which did not work.
I now cannot even log on as every time I boot up I get a message saying the computer has turned off as a result of a fatal system error. : “Stop: C000021A (Fatal System Error) The session manager initialization system process terminated unexpectedly with a status of 0XC000026C (0X00000000 0X00000000) The system has been shut down.”
The computer is a Dell Dimension 4700
It is over 7 years old.
Is this likely to be a hardware fault?
Is there a way to solve this problem?
What would you recommend I do?
Thanks in advance.