[ssjvitelo]

Hi guys, im new to the forum. Anyway dropping the formalities. I have a problem with my pc, my pc keeps BSODing over and over at random intervals. the culprit is always dxgkrnl.sys which im assuming has to do with direct-x. i have the newest direct-x installed on my pc i reverted to an older one and it still happens i updated my video card drivers and it still happens as well. it cant be an over heating issue i monitor the temp closely. i dont know what the problem could be can you guy help
the minidump file is attached to this post.

also my specs are

Windows 7 32-bit
AMD Athlon 64 X2 2.4GHz, 512KB+512KB L2 Cache, 2000MHz System Bus
Ram: 2048MB
hdd: 320 GB
Nvidia Geforce 9800 GTX+

Thanks in advance.

 

[joeten]

Re: Windows 7 BSOD VERY RANDOM

Hi I will move you to Bsod's forum

 

[Jonathan_King]

Re: Windows 7 BSOD VERY RANDOM

Hello,

Start by uninstalling Daemon Tools, as it is using SPTD; SPTD has been known to cause BSODs in Vista and 7. After Daemon Tools is gone, remove SPTD itself with this tool: http://www.duplexsecure.com/download/SPTDinst-v177-x64.exe

If that doesn't work, try swapping out your video card for a different one.

If the BSODs persist, please furnish us with a jcgriff2 report: http://www.techsupportforum.com/for...-instructions-windows-7-and-vista-452654.html

...Summary of the dumps:

[font=lucida console]
Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
Debug session time: Fri Mar 18 13:08:15.392 2011 (UTC - 4:00)
System Uptime: 0 days 2:12:44.468
Probably caused by : hardware ( dxgkrnl!DXGAUTOMUTEX::Release+4c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  iexplore.exe
FAILURE_BUCKET_ID:  IP_MISALIGNED_dxgkrnl.sys
SystemProductName = RX887AA-ABA a6030n
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[ssjvitelo]

Re: Windows 7 BSOD VERY RANDOM

Hi thanks for the quick reply
I wanted to know if there is another program i can use to mount images instead of daemon tools that doesnt have sptd

 

[Jonathan_King]

Re: Windows 7 BSOD VERY RANDOM

Sure thing, I recommend either MagicDisc or Virtual CloneDrive.

 

[ssjvitelo]

Re: Windows 7 BSOD VERY RANDOM

Thanks dude. i try them asap.
ill respond if my PC BSODS again in the near future

 

[ssjvitelo]

Re: Windows 7 BSOD VERY RANDOM

well things are finally going smooth
havent had a bsod once since removing sptd and daemon tools yesterday.
the comp even has had a performance boost with dragon age II running at full frames compared to before only at 30 frames.
couldnt be happier thanks

p.s. virtual clone drive works just as great as daemon tools lol just with out the bsods

 

[Jonathan_King]

Re: Windows 7 BSOD VERY RANDOM

Glad to hear that ssjvitelo!

I'll mark this thread as solved for now, but feel free to post in it as long as it's open.