[xainy]

Hey all, I've been noticing this the past week. It's only happened today when trying to play SWTOR and last week when playing BioShock. During gameplay, it's not an issue, it only happens when I try to alt+tab and do something else. I've made sure my graphics drivers and everything are up to date and I've tried everything else I know how.

Hope you can help!
Kayla

Edit: Oh, and just FYI, I've been running driver verifier for a couple hours with no issues so far. I'm pretty sure it's not a hardware issue either.

=============

• OS - Windows 7 x64 Professional

• What was originally installed OS on system? - This PC is custom built, but it had XP installed first, then Win7 as of 2 years ago or so. 64 bit was installed last summer.

• Is the OS an OEM version or full retail version - Full retail

• Age of system [hardware] - Varies. Most parts are up to 6 years old, some are only 6mos [RAM] - 1 year [graphics card].

• Age of OS installation - as stated, I reinstalled Win7 64bit last June.

• CPU - AMD Athlon II X2 245
• Video Card - EVGA GeForce GT 440
• Mobo - ASUS M3A78-CM
• PSU - Can't remember at the moment, if you really need to know I can open up my case.

• System manufacturer/exact model number - again, custom built. N/A

 

[jcgriff2]

Re: Win7 BSOD when windowing out of full screen games

Hi -

You are running Windows 7 build 6.1.7600 void of SP1 (build 6.1.7601).

System files show -0- Windows Updates installed. There should be >150 installed.

Install Windows 7 SP1 + all outstanding Windows Updates -

http://windows.microsoft.com/en-us/windows7/install-windows-7-service-pack-1

www.update.microsoft.com

The 5 BSODs are a moot point at this time because of the lack of Windows Updates (meaning all Microsoft OS drivers are 2009 era) + you have added ~2012/13 era driver updates as well as installed programs written for a fully updated Windows 7 SP1 system.

Regards. . .

jcgriff2



BSOD SUMMARY

[font=lucida console]
Debug session time: Sun Apr 14 21:20:37.394 2013 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\041413-18423-01.dmp]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
System Uptime: 0 days 0:27:55.986
Probably caused by : win32k.sys ( win32k!EngLpkInstalled+58f3 )
BugCheck 3B, {c0000005, fffff960002b3453, fffff880088d0bf0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960002b3453, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880088d0bf0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0x3B_VRF_win32k!EngLpkInstalled+58f3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sun Apr 14 19:56:44.215 2013 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\041413-26473-01.dmp]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
System Uptime: 0 days 1:16:25.776
Probably caused by : win32k.sys ( win32k!BRUSHOBJ_hGetColorTransform+3a6a2 )
BugCheck 3B, {c0000005, fffff960002ec46e, fffff88007705970, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960002ec46e, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88007705970, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  swtor.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!BRUSHOBJ_hGetColorTransform+3a6a2
BiosVersion = 0307   
BiosReleaseDate = 06/18/2008
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sun Apr 14 18:38:40.938 2013 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\041413-26785-01.dmp]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
System Uptime: 3 days 4:54:47.635
Probably caused by : win32k.sys ( win32k!BRUSHOBJ_hGetColorTransform+3a6a2 )
BugCheck 3B, {c0000005, fffff9600030c46e, fffff88009d21970, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff9600030c46e, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88009d21970, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  swtor.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!BRUSHOBJ_hGetColorTransform+3a6a2
BiosVersion = 0307   
BiosReleaseDate = 06/18/2008
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Thu Apr 11 13:31:00.878 2013 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\041113-24944-01.dmp]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
System Uptime: 7 days 11:52:08.683
Probably caused by : win32k.sys ( win32k!BRUSHOBJ_hGetColorTransform+8a358 )
BugCheck 3B, {c0000005, fffff960002cc124, fffff8800a175a40, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960002cc124, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800a175a40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!BRUSHOBJ_hGetColorTransform+8a358
BiosVersion = 0307   
BiosReleaseDate = 06/18/2008
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Thu Apr  4 01:12:22.869 2013 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\040413-24788-01.dmp]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
System Uptime: 8 days 8:30:59.558
Probably caused by : win32k.sys ( win32k!EngLpkInstalled+58f3 )
BugCheck 3B, {c0000005, fffff96000293453, fffff880077527f0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Bugcheck code 0000003B
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000293453, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880077527f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!EngLpkInstalled+58f3
BiosVersion = 0307   
BiosReleaseDate = 06/18/2008
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

         
       [color=#000033]J. C. Griffith, Microsoft MVP (jcgriff2)[/color]   
             
           [url=http://mvp.microsoft.com/profiles/Griffith][color=#000055][u]https://mvp.support.microsoft.com/profile/Griffith[/u][/color][/url]   

           [url=http://sysnative.com][color=#000033][u]www.sysnative.com[/u][/color][/url]
             
           [url=http://jcgriff2.com][color=#000055][u]www.jcgriff2.com[/u][/color][/url] 


¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[xainy]

Re: Win7 BSOD when windowing out of full screen games

I had quite a few windows updates, but someone on a different thread seemed to be convinced their BSOD problem was caused by some of the updates, so I was removing them to troubleshoot. I forgot to re-download them after I was done so I'll do that now.
I've been trying to install SP1 all day but it doesn't show up in updates and I hadn't gotten around to downloading it all individually from the website.

I'll let ya know if this helps. If it does, I'll feel really stupid, but grateful all the same.

 

[jcgriff2]

Re: Win7 BSOD when windowing out of full screen games

Hi -

Troubleshooting techniques differ greatly. Often, one does not know what works until you try it.

You may want to run SFC & Windows Updates Readiness Tool -

http://support.microsoft.com/kb/929833

http://www.microsoft.com/en-us/download/details.aspx?id=20858

Additional info - http://support.microsoft.com/kb/947821

Good luck to you.

Regards. . .

jcgriff2

`

 

[xainy]

Re: Win7 BSOD when windowing out of full screen games

After all the windows updates, it hasn't crashed yet, so I'm hoping it's fixed, but it hasn't really been long enough for me to say for sure. I'll keep you guys updated!

Thanks for the help so far though!

 

[jcgriff2]

Re: Win7 BSOD when windowing out of full screen games

Hi -

Glad to hear it.

Let us know of any further issues.

Regards. . .

jcgriff2

`

 

[xainy]

Re: Win7 BSOD when windowing out of full screen games

My PC blue screened again while I was trying to uninstall my Wacom tablet drivers so I could reinstall them. Now, my tablet only works when I'm windowed into certain programs and doesn't respond when I try to use it otherwise. :/ Not sure what's wrong so I don't know how to fix it.

 

[xainy]

Re: Win7 BSOD when windowing out of full screen games

I just remembered I had turned on Driver Verifier. I tried to update my Wacom drivers and blue screened again. Who Crashed says

This is the general bug check code for fatal errors found by Driver Verifier.
The driver is unloading without first freeing its pool allocations. A bug check with this parameter occurs only when the Pool Tracking option of Driver Verifier is active. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: wachidrouter.sys (Wacom HID Router, Wacom Technology).

I'm going to try updating the driver manually rather than through the Device Manager.

 

[xainy]

Re: Win7 BSOD when windowing out of full screen games

Ugh, sorry for the triple post, but it's just past the 15 minute time limit for editing.

I was able to update my driver successfully and it seems like my tablet is working normally again! It wasn't working as a pointing device before and now it is. Sorry for the needless bothering!

 

[jcgriff2]

Re: Win7 BSOD when windowing out of full screen games

Hi -

No need to apologize & certainly no bother. Sorry that I didn't get to respond in the last 4 hours to help you, but looks like you did just fine with the Wacom drivers on your own!

Good Luck to you.

Kind Regards. . .

jcgriff2

`