[joah1]

Not having changed anything significant i am suddenly experiencing BSOD's. I did update Java -i think- and installed the latest Firefox, but the system was stable for a long time and now it crashes like every couple of hours or so.

I've attached a couple of minidumps that were generated over the last day.

If anyone can take a look and perhaps tell me what is wrong i'd be very grateful. Thanks in advance.

http://dl.dropbox.com/u/236812/minidump.zip

It seems to be happening when my computer enters sleep mode. For now I have disabled it. Please let me know if you need more information.

 

[Go The Power]

Re: windows 7 rebooted from a bugcheck [Moved from Vista]

Please follow the steps here:

http://www.techsupportforum.com/for...-instructions-windows-7-and-vista-452654.html

 

[joah1]

W7 BSOD

Hello,

This thread is continued from my old post, but now following posting guidelines. Thank you for your help.

I'm getting blue screens when the computer enters sleep mode. It started to happen recently, since a day or 2, maybe 3. I can't really remember what was updated or installed, except for the new version of Firefox (which was installed about 10 days ago, so no direct relation with the sleepmode bsod's there) and I think Java was updated but I'm not sure.

You can find the reports here:

http://dl.dropbox.com/u/236812/JCGriff2 and Perfmon Report.zip
http://dl.dropbox.com/u/236812/minidump.zip

Further information:

• Windows 7 (x86) original installation, retail version
• Age of system (hardware) is about 5 years
• Age of OS installation is about 5 months (no re-install)
• CPU = AMD Athlon 64 3500+ @ 2.2GHz
• Video Card = Radeon 9800 PRO
• MotherBoard = MSI K8T-Neo2 v2.0
• Power Supply = HuntKey (400W)
• System Manufacturer = Custom built
• Model number = does not apply

:wave:

 

[joah1]

Re: windows 7 rebooted from a bugcheck [Moved from Vista]

Thanks for that. I'm sorry to have missed that.

I've followed posting guidelines and posted a new thread here, so this thread can be closed.

/edit
Oops! I see now that this thread was moved to the BSOD section alltogether! So sorry to double post.

 

[Jonathan_King]

Re: W7 BSOD

Hello,

It seems your Realtek ethernet drivers are at fault here:

Rt86win7.sys Thu Feb 26 04:04:22 2009 (49A65B16)

Install updated ones from here: Realtek

...Summary of the dumps:

[font=lucida console]
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Wed Apr 13 13:33:13.646 2011 (UTC - 4:00)
System Uptime: 0 days 0:14:08.615
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_Rt86win7_IMAGE_pci.sys
SystemProductName = MS-7094
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Wed Apr 13 12:52:44.687 2011 (UTC - 4:00)
System Uptime: 0 days 0:45:52.656
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_Rt86win7_IMAGE_pci.sys
SystemProductName = MS-7094
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Tue Apr 12 20:16:05.562 2011 (UTC - 4:00)
System Uptime: 0 days 6:38:37.531
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_Rt86win7_IMAGE_pci.sys
SystemProductName = MS-7094
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Tue Apr 12 11:43:46.265 2011 (UTC - 4:00)
System Uptime: 0 days 17:05:22.234
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_Rt86win7_IMAGE_pci.sys
SystemProductName = MS-7094
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Mon Apr 11 18:04:01.904 2011 (UTC - 4:00)
System Uptime: 0 days 0:44:52.873
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_Rt86win7_IMAGE_pci.sys
SystemProductName = MS-7094
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Mon Apr 11 16:18:49.765 2011 (UTC - 4:00)
System Uptime: 0 days 0:54:55.734
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_Rt86win7_IMAGE_pci.sys
SystemProductName = MS-7094
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Mon Apr 11 10:15:39.015 2011 (UTC - 4:00)
System Uptime: 0 days 2:05:11.968
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_Rt86win7_IMAGE_pci.sys
SystemProductName = MS-7094
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Mon Apr 11 06:55:39.359 2011 (UTC - 4:00)
System Uptime: 0 days 3:36:43.328
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_Rt86win7_IMAGE_pci.sys
SystemProductName = MS-7094
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Debug session time: Sun Apr 10 20:47:54.685 2011 (UTC - 4:00)
System Uptime: 5 days 14:28:26.937
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_Rt86win7_IMAGE_pci.sys
SystemProductName = MS-7094
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[joah1]

Re: W7 BSOD

So far not so good. Here's what I did:

I chose update driver in the properties of network adapter in the Device Manager. This led to a time out after which a message said there were problems installing the driver.

I rebooted to safe mode and tried again, but then it said it could not find the driver in the folder where i told it to look (and where it is).

Next, I tried to uninstall the device alltogether in safe mode, and if i click OK it just closes the dialog but the device is still present in the device manager. So I can't remove it.

I then ran the automatic installation software provided by Realtek, and it did update the driver. It is now listed as a "Realtek PCI GBE Family Controller".

By then I realised the page where you pointed me has drivers listed for PCIe cards whereas mine is PCI, so instead i chose the driver of this page, although it seems to be the same.

Anyway, I encountered the same time-out problems when trying to update the driver and this time manually picking it from the folder where i saved it.

Since it was now listed as "Realtek PCI GBE Family Controller" version 7.41., I figured it must be updated. I do have network access, so the driver works.

Finally i tested if it would go into sleep mode without crashing, but alas: another BSOD. What should I do?

 

[joah1]

Re: W7 BSOD

Rrrright.

I figured there was one thing I had not tried, and that was to use the installation program of the second driver I downloaded (the PCI version) in safe mode. Not sure what it means, but i ran the program "as administrator". I actually was able to remove it without a time-out and install it without a time-out.

I rebooted normally and tested sleep mode: Yay! It worked. No BSOD!!

So in the end it all worked out. THANKS A HEAP!

 

[Jonathan_King]

Re: W7 BSOD

Well glad to hear it Joah! Thanks for reporting back...good luck with it!