[SOLVED] Urgent, Need help with Acer Aspire 5920

3902 Views 13 Replies 4 Participants Last post by dai, May 27, 2009

Th3-1nonly

Discussion Starter · May 25, 2009

okay, this is how it is, I'm trying to fix an acer aspire 5920 here, but I'm having difficulties with that.

1: after a while, the screen goes mad, the whole screen consists of squares, and dots. of what once was the desktop background. (happens only in windows) and the computer freezes.

2: I was able to fetch the bluescreen error, so can do have a clue what the problem could be ?
so could anyone be so kind, and help me out here?

0x0000008E (0xC0000005, 0x00000000, 0x9DD72A48, 0x00000000)

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dai

· #2 · May 25, 2009

Re: Urgent, Need help with Acer Aspire 5920

in the device manager uninstall the video card
reboot tapping f8 and choose vga mode
when windows finishes rebooting
disable a/virus
install your drivers
reboot the computer

make sure you have he correct drivers

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Th3-1nonly

Discussion Starter · #3 · May 25, 2009

Re: Urgent, Need help with Acer Aspire 5920

I'll check this out right now, thanks

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Th3-1nonly

Discussion Starter · #4 · May 25, 2009 (Edited)

Re: Urgent, Need help with Acer Aspire 5920

now it bluescreened without twisting the screen.
but it wasn't the same error code the little i saw it.

i did not catch the error code this time, as the ''windows was shut down, due to an unexpected error reporter'' said

BCCode: 1000008e
BCP1: C0000005
BCP2: 00000000
BCP3: 9EE64A48
BCP4: 00000000
Os Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

is this of any help ?

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dai

· #5 · May 25, 2009

Re: Urgent, Need help with Acer Aspire 5920

you did check for the correct drivers and install them

turn off the auto reboot
control panel /system/advanced/startup and recovery settings
then untick the auto reboot box
post any bsod error messages the computer freezes on in full

check for a infection

http://www.techsupportforum.com/sec...read-before-posting-malware-removal-help.html

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Th3-1nonly

Discussion Starter · #6 · May 25, 2009 (Edited)

Re: Urgent, Need help with Acer Aspire 5920

drivers are correct yes.

new error code is

BCCode: 1000008e
BCP1: C0000005
BCP2: 00000000
BCP3: 9D233A48
BCP4: 00000000
Os Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

i'll post the bsod's from now on

this time it just froze.

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dai

· #7 · May 25, 2009

Re: Urgent, Need help with Acer Aspire 5920

d/load and run the h/drive makers diagnostic utility on it

http://www.tacktech.com/display.cfm?ttid=287

check for infection

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Lakes187

· #8 · May 25, 2009

Re: Urgent, Need help with Acer Aspire 5920

If i were you id try diff. memory it could be that the part allocated for th graphics could be faulty

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Th3-1nonly

Discussion Starter · #9 · May 25, 2009

Re: Urgent, Need help with Acer Aspire 5920

I don't think i have permssion to change ram, but i'll try. you know, breaking the warranty.

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Th3-1nonly

Discussion Starter · #10 · May 25, 2009 (Edited by Moderator)

last bsod error code was
0x0000008E (0xc0000005, 0x00000000, 0xA0CD6A48, 0x00000000)

Running a memory diagnostics test as well.

let's see, the memory diagnostics showed: Nothing.

last error code now was, as i could fetch :

BCCode: 1000008e
BCP1: C0000005
BCP2: 00000000
BCP3: A0CD6A48
BCP4: 00000000
Os Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

running the HDD diagnostics now.

too bad, Western Digital did not actually diagnose the HDD.

then what guys, I'm out of ideas.

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dai

· #11 · May 25, 2009

Re: Urgent, Need help with Acer Aspire 5920

turn off the auto reboot and post the full error message

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Kasm279

· #12 · May 26, 2009 (Edited)

Re: Urgent, Need help with Acer Aspire 5920

Th3-1nonly said:
I don't think i have permssion to change ram, but i'll try. you know, breaking the warranty.

Dont worry about warranty with RAM. also, try linux

ray: (get a LiveCD of ubuntu http://www.ubuntu.com/ ) of it works OK, its a problem with the HD or drivers. :sigh:

EDIT: boot from the CD, forgot that detail :laugh:

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Th3-1nonly

Discussion Starter · #13 · May 27, 2009

Re: Urgent, Need help with Acer Aspire 5920

i have found the problem, and it's the HDD, it's changed, and computer is like new again. thanks for your help.

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dai

· #14 · May 27, 2009

glad you have it sorted

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