Re: unable to run windows update
and welcome to the Forum
It sounds like you need help with cleaning out malware, please follow the instructions here, and post the logs in a new thread in the malware removal section.
http://www.techsupportforum.com/f50...-posting-for-malware-removal-help-305963.html
After running through all the steps, please post the requested logs in the Virus/Trojan/Spyware Help forum, not here.
If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

It sounds like you need help with cleaning out malware, please follow the instructions here, and post the logs in a new thread in the malware removal section.
http://www.techsupportforum.com/f50...-posting-for-malware-removal-help-305963.html
After running through all the steps, please post the requested logs in the Virus/Trojan/Spyware Help forum, not here.
If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.