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[SOLVED] unable to run windows update

854 Views 3 Replies 2 Participants Last post by  Old Rich
When I try to run Windows update I get connection stopped.

After doing a search in both firefox and IE8 the item I click gets redirected to shopping pages and cannot get back. Google is my default search engine.

It will not run windows update in safe mode with networking either.

Any help of insight would be appreciated.:
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Re: unable to run windows update

and welcome to the Forum

It sounds like you need help with cleaning out malware, please follow the instructions here, and post the logs in a new thread in the malware removal section.

http://www.techsupportforum.com/f50...-posting-for-malware-removal-help-305963.html

After running through all the steps, please post the requested logs in the Virus/Trojan/Spyware Help forum, not here.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.
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Re: unable to run windows update

I redid this on the correct forum. Thanks for your response.
Re: unable to run windows update

You are welcome . . I'll close this one!
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