I have a serious problem with my internet connection. right now, i am on a laptop, and it is not the computer that has the problem. i have a computer that can't connect to the internet. i go o network connections, and then to local area connection. i tried repairing it but i got a failure to do with the protocol. so i went to properties, and i found that my connection was only using "client for microsoft networks. no protocol, no packet scheduler. as you can surmise i was quite distressed. I tried adding a protocol and got the error message "Could not add the requested component. the error is: The system cannot find the file specified". please help, i would like to be able to connect to the internet.