Re: System Error on boot
What happens when you boot in safe mode?
Have you error checked the drive lately?
What happens when you boot in safe mode?
Have you error checked the drive lately?
[SOLVED] System Error on boot
I'm running Windows XP Media Center on an Acer Aspire 5050 laptop (All service packs installed), and for the past few weeks, I've been getting a system error message whenever my computer boots up. After I log on and my desktop appears, the same error message pops up every time:
System Error: -2146697210
Line: 0
I also usually get another error at about the same time saying that Generic Host Processes for Win32 Services had to close and asking me to submit an error report about it.
After that, everything seems to run fairly smoothly. It's slow, but the laptop's old so I doubt that's because of this. I've run scans with MalwareBytes and AVG Free, but they didn't find anything.
What can I do to fix this problem?
System Error: -2146697210
Line: 0
I also usually get another error at about the same time saying that Generic Host Processes for Win32 Services had to close and asking me to submit an error report about it.
After that, everything seems to run fairly smoothly. It's slow, but the laptop's old so I doubt that's because of this. I've run scans with MalwareBytes and AVG Free, but they didn't find anything.
What can I do to fix this problem?
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Re: System Error on boot
Safe mode boots fine, with no issues. I ran a check on the drive just a few days ago--it didn't find anything. (Also defragged, if that's relevant.)
Safe mode boots fine, with no issues. I ran a check on the drive just a few days ago--it didn't find anything. (Also defragged, if that's relevant.)
Re: System Error on boot
Have you tried sfc /scannow scannow sfc - LEARN how to use SFC.EXE (system file checker)
Have you tried sfc /scannow scannow sfc - LEARN how to use SFC.EXE (system file checker)
Re: System Error on boot
START > RUN > type "msconfig" and then press "enter".
Under the "startup" and "services" tabs (be sure to check "hide all microsoft services") you could uncheck an item, reboot, see if the problem goes away, then repeat the process one by one until you find the culprit.
You could also look under event viewer to see if you can find what is causing these errors.
This suggests that a start up service may be causing this problem.Safe mode boots fine, with no issues.
START > RUN > type "msconfig" and then press "enter".
Under the "startup" and "services" tabs (be sure to check "hide all microsoft services") you could uncheck an item, reboot, see if the problem goes away, then repeat the process one by one until you find the culprit.
You could also look under event viewer to see if you can find what is causing these errors.
Re: System Error on boot
I hadn't heard of it till now, so no; I just tried it, and after fixing the registry as that page describes to circumvent the need for a CD, it runs right through with no issues. I restarted afterward and the boot error is still there, though.Have you tried sfc /scannow scannow sfc - LEARN how to use SFC.EXE (system file checker)
Re: System Error on boot
I'll run through the services and startups and see if disabling any of those fix it.
Is there anything there that I shouldn't disable?This suggests that a start up service may be causing this problem.
START > RUN > type "msconfig" and then press "enter".
Under the "startup" and "services" tabs (be sure to check "hide all microsoft services") you could uncheck an item, reboot, see if the problem goes away, then repeat the process one by one until you find the culprit.
In Event Viewer, everything under the System folder is from 2007; the stuff in the Applications folder is more recent, though. Looking at the ones from today, there are several errors listed with ESENT as their source, and a bunch from earlier this morning with Bonjour Service as the source.You could also look under event viewer to see if you can find what is causing these errors.
I'll run through the services and startups and see if disabling any of those fix it.
Re: System Error on boot
Once you figure out that disabling a startup or service ends the startup error, then you would try uninstalling and then reinstalling that particular startup item. Or maybe it's something that you don't even need and so you leave it disabled and uninstall it for good.
Also make sure you have the latest Windows service pack and updates.
Control Panel > Security Center > somewhere in there is a link to the MS update page where you manually search for updates.
Once you figure out that disabling a startup or service ends the startup error, then you would try uninstalling and then reinstalling that particular startup item. Or maybe it's something that you don't even need and so you leave it disabled and uninstall it for good.
Also make sure you have the latest Windows service pack and updates.
Control Panel > Security Center > somewhere in there is a link to the MS update page where you manually search for updates.
Re: System Error on boot
I found out which startup application was causing the problem. I should have guessed: it's called 'Boot.exe'. Its file path is C:\Acer\Empowering Technology\ePower\Boot.exe
It's apparently part of Acer's power management program, so I probably want to have it enabled if possible, but I'm not sure how to reinstall it. I looked at Acer's website and the download they have for the power management program is labeled as 'Vista', so I'm not sure that will work on my XP box. Would you know of somewhere I can download the appropriate files?
I found out which startup application was causing the problem. I should have guessed: it's called 'Boot.exe'. Its file path is C:\Acer\Empowering Technology\ePower\Boot.exe
It's apparently part of Acer's power management program, so I probably want to have it enabled if possible, but I'm not sure how to reinstall it. I looked at Acer's website and the download they have for the power management program is labeled as 'Vista', so I'm not sure that will work on my XP box. Would you know of somewhere I can download the appropriate files?
Re: System Error on boot
Hi this is your laptops support pages Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 5050
Hi this is your laptops support pages Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 5050
Re: System Error on boot
Yes, that's the page I was describing--the zip files from that page are labeled 'Vista', while I'm on XP. Will installing that one cause problems, since it seems to be intended for a different OS?
Yes, that's the page I was describing--the zip files from that page are labeled 'Vista', while I'm on XP. Will installing that one cause problems, since it seems to be intended for a different OS?
Re: System Error on boot
Did you "downgrade" to XP or did it have XP on there right out of the box?
There's a virus that can call itself Boot.exe. Not likely if it's found in msconfig. How do the file sizes compare (current one VS the Vista Boot.exe file found on Acer's site)?
Can't hurt to rename that current Boot.exe file to Boot-old.exe, then install that Vista one and see what happens.
If you keep getting that system error at the start then I assume that it's not starting anyway, so what difference does it make to just permanently uncheck the startup entry in msconfig.
Did you "downgrade" to XP or did it have XP on there right out of the box?
There's a virus that can call itself Boot.exe. Not likely if it's found in msconfig. How do the file sizes compare (current one VS the Vista Boot.exe file found on Acer's site)?
Can't hurt to rename that current Boot.exe file to Boot-old.exe, then install that Vista one and see what happens.
If you keep getting that system error at the start then I assume that it's not starting anyway, so what difference does it make to just permanently uncheck the startup entry in msconfig.
Re: System Error on boot
I had XP right out of the box--I got the thing just as Vista was starting to roll out, and decided against getting the "free upgrade" to Vista because I'd heard such terrible things about it.
The zip from Acer's site only contains a setup exe, so I can't compare file sizes directly--I guess I could just install the new version and then do a system restore if it doesn't work. I'll try that.
I had XP right out of the box--I got the thing just as Vista was starting to roll out, and decided against getting the "free upgrade" to Vista because I'd heard such terrible things about it.
The zip from Acer's site only contains a setup exe, so I can't compare file sizes directly--I guess I could just install the new version and then do a system restore if it doesn't work. I'll try that.
Re: System Error on boot
Ok try here Acer Europe - Service & Support, Drivers & Utilities, Downloads
Ok try here Acer Europe - Service & Support, Drivers & Utilities, Downloads
Re: System Error on boot
Excellent; that's fixed it, thanks!
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