[SOLVED] Startup Repair cannot repair this computer automatically.

471910 Views 92 Replies 6 Participants Last post by Hbestw, Jun 5, 2016

Lethorio

Discussion Starter · Dec 23, 2013

Hi all.

Tried to boot up my computer this morning and was given the message: 'Startup Repair cannot repair this computer automatically.'

Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200400
Problem Signature 05: AutoFailover
Problem Signature 06: 13
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

I'm running Windows 7 Professional, installed onto a Crucial M4 SSD.
It won't let me boot in safe mode, and gives the same message.
I have no system restore points.
chkdsk /r doesn't work in command prompt and comes up with: 'The type of the file system is NTFS. Cannot lock current drive. Windows cannot run disk checking on this volume because it is write protected.

Would anyone be able to help me resolve this? Thanks a lot.

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1 - 20 of 93 Posts

Stephen Bowles

· #2 · Dec 23, 2013 (Edited)

Re: Startup Repair cannot repair this computer automatically.

Hello,

Lethorio said:
...chkdsk /r doesn't work in command prompt and comes up with: 'The type of the file system is NTFS. Cannot lock current drive. Windows cannot run disk checking on this volume because it is write protected...

Try chkdsk c: /r /x (/x forces dismount of the drive).

If the chkdsk scan runs but does not fix the issue, then please go back to the Command Prompt and enter sfc /scannow. Reboot once finished to see if it has fixed your issue.

Lethorio

Discussion Starter · #3 · Dec 23, 2013 (Edited)

Re: Startup Repair cannot repair this computer automatically.

Stephen Bowles said:
Hello,

Please go back to the Command Prompt and enter sfc /scannow. Reboot once finished to see if it has fixed your issue.

'Beginning system scan. This process will take some time.'

Then it popped up with:
'There is a system repair pending which requires a reboot to complete. Restart Windows and run sfc again.'

I rebooted and tried again, but it came up with the same message.

chkdsk c: /r /x reeled off a load of information. Would it help if I typed it all here?

Stephen Bowles

· #4 · Dec 23, 2013

Re: Startup Repair cannot repair this computer automatically.

Lethorio said:
...chkdsk c: /r /x reeled off a load of information. Would it help if I typed it all here?

Unfortunately, yes please, as it should help.

Lethorio

Discussion Starter · #5 · Dec 23, 2013

Re: Startup Repair cannot repair this computer automatically.

Stephen Bowles said:
Unfortunately, yes please, as it should help.

Code:

The type of the file system is NTFS
Volume label is System Reserved.

CHKDSK is verifying files <stage 1 of 5>...
256 file records processed.
File verification completed.
0 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes <stage 2 of 5>...
328 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors <stage 3 of 5>...
256 file SDs/SIDs processed.
Security descriptor verification completed.
37 data files processed.
CHKDSK is verifying Usn Journal...
1110416 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data <stage 4 of 5>...
240 files processe.
File data verification completed.
CHKDSK is verifying free space <stage 5 of 5>...
19100 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.

102399 KB total disk space.
21976 KB in 44 files.
20 KB in 38 indexes.
0 KB in bad sectors.
4003 KB in use by the system.
2048 KB occupied by the log file.
76400 KB available on disk.

4096 bytes in each allocation unit.
25599 total allocation units on disk.
19100 allocation units available on the disk.
Failed the transfer logged messages to the event log with status 50.

sfc /scannow produces the same result as before when attempted after chkdsk c: /r /x

Thanks for your help so far.

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ganjeii

· #6 · Dec 23, 2013 (Edited)

Re: Startup Repair cannot repair this computer automatically.

It doesn't look like chkdsk found anything problematic.

What happens when you attempt to boot to normal mode?

Can you mash the f8 key when the PC starts the boot process, if a black screen with white lettering comes up select "Disable automatic restart on system failure".

If you are unable to get to this point we will want to test your hardware.

Please report back once you have tried this!:smile:

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Lethorio

Discussion Starter · #7 · Dec 23, 2013

Re: Startup Repair cannot repair this computer automatically.

ganjeii said:
What happens when you attempt to boot to normal mode?

Can you mash the f8 key when the PC starts the boot process, if a black screen with white lettering comes up select "Disable automatic restart on system failure".

If you are unable to get to this point we will want to test your hardware.

Please report back once you have tried this!:smile:

I can get the Advanced Boot Options menu, yeah. Hitting 'Disable automatic restart on system failure' doesn't seem to make any difference, as I get taken to the same menu as I would if I booted normally. Booting normally brings me to a screen that says 'Startup Repair - Windows cannot repair this computer automatically', and then gives me the option to either send information about the problem to Windows or don't send, then shuts down the computer.

Stephen Bowles

· #8 · Dec 23, 2013 (Edited)

Re: Startup Repair cannot repair this computer automatically.

Hi,

Please go back to the command prompt and try sfc /scannow /OFFBOOTDIR=c:\ /OFFWINDIR=c:\windows

Lethorio

Discussion Starter · #9 · Dec 23, 2013

Re: Startup Repair cannot repair this computer automatically.

Stephen Bowles said:
Hi,

Please go back to the command prompt and try sfc /scannow /OFFBOOTDIR=C:\ /OFFWINDIR=C:\Windows

'Windows Resource Protection could not start the repair service.'

Stephen Bowles

· #10 · Dec 23, 2013 (Edited)

Re: Startup Repair cannot repair this computer automatically.

In the Command Prompt, please enter and share the output from the following two commands:

DISKPART then list volume.

ganjeii

· #11 · Dec 23, 2013

Re: Startup Repair cannot repair this computer automatically.

OK, sounds like you may have a corruption in the registry or possibly some issues with the HDD. As it doesn't look like the PC is BSODing or anything.

Please see this info provided by Jenae from the thread: http://www.techsupportforum.com/forums/f217/unable-to-boot-762697.html

jenae said:
Hi, you might be lucky and the registry backup's might work you will need a copy of the Vista OS dvd and boot from it, may have to access BIOS and set first boot device to cd rom.

• Boot from Vista DVD
• Get in to WINRE (repair your computer) option.
• Open command prompt
• Enter the following commands to fix the issue.
We need to determine what OS the RE assigned a drive letter to (not always C) so at the x sources prompt type:- bcdedit |find “osdevice” press enter (use the returned OS drive letter in the following cmds (assume C.

NOTE:- Do not retype C:\windows\system32\ if that is the prompt just the rest of the cmd (config, config> ren default default old....etc)

C:
cd windows\system32\config
C:\windows\system32\config>ren default default.old
C:\windows\system32\config>ren sam sam.old
C:\windows\system32\config>ren security security.old
C:\windows\system32\config>ren software software.old
C:\windows\system32\config>ren system system.old

C:\windows\system32\config>cd regback

C:\windows\system32\config\regback>copy default c:\windows\system32\config
C:\windows\system32\config\regback>copy sam c:\windows\system32\config
C:\windows\system32\config\regback>copy security c:\windows\system32\config
C:\windows\system32\config\regback>copy software c:\windows\system32\config
C:\windows\system32\config\regback>copy system c:\windows\system32\config

Try to restart into normal mode, let us know how you get on.

You will need a bootable OS disk (ie. Windows 7/ Vista) - preferably the same OS that you are currently running.

Lethorio

Discussion Starter · #12 · Dec 23, 2013

Re: Startup Repair cannot repair this computer automatically.

Stephen Bowles said:
In the Command Prompt, please enter and share the output from the following two commands:

DISKPART then list volume.

DISKPART gives:
Microsoft DiskPart version 6.1.7600
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: MININT-S1KBR29

list volume gives:

Volume Ltr Label Fs Type Size Status Info
Volume 0 F DVD-ROM 0 B No Media
Volume 1 C System Rese NTFS Partition 100MB Healthy
Volume 2 E SSD NTFS Partition 59GB Healthy
Volume 3 D HD NTFS Partition 1863GB Healthy

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Stephen Bowles

· #13 · Dec 23, 2013

Re: Startup Repair cannot repair this computer automatically.

Lethorio said:
DISKPART gives:
Microsoft DiskPart version 6.1.7600
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: MININT-S1KBR29

list volume gives:

Volume Ltr Label Fs Type Size Status Info
Volume 0 F DVD-ROM 0 B No Media
Volume 1 C System Rese NTFS Partition 100MB Healthy
Volume 2 E SSD NTFS Partition 59GB Healthy
Volume 3 D HD NTFS Partition 1863GB Healthy

Ah, thank you. Is drive E the one you installed the Operating System on? If so, please run the previous command but changing the drive letters:

sfc /scannow /OFFBOOTDIR=E:\ /OFFWINDIR=E:\Windows

Please let us know if the O/S drive is E or D. If it is normally C when you are using your computer, that's fine, the letters have been changed around in this environment.

Lethorio

Discussion Starter · #14 · Dec 23, 2013

Re: Startup Repair cannot repair this computer automatically.

Stephen Bowles said:
Ah, thank you. Is drive E the one you installed the Operating System on? If so, please run the previous command but changing the drive letters:

sfc /scannow /OFFBOOTDIR=E:\ /OFFWINDIR=E:\Windows

Please let us know if the O/S drive is E or D.

The OS is on the SSD, yeah. It's normally the C: drive, and my HD is E:.

sfc /scannow /OFFBOOTDIR=E:\ /OFFWINDIR=E:\Windows gave a bunch of options, so it seems like it's done something.

Stephen Bowles

· #15 · Dec 23, 2013

Re: Startup Repair cannot repair this computer automatically.

Sorry, but what do you mean by a list of options? If the scan has run successfully, it should say "Beginning system scan" and should finish with output of the scan?

Lethorio

Discussion Starter · #16 · Dec 23, 2013

Re: Startup Repair cannot repair this computer automatically.

Stephen Bowles said:
Sorry, but what do you mean by a list of options? If the scan has run successfully, it should say "Beginning system scan" and should finish with output of the scan?

It popped up with:

Microsoft DiskPart version 6.1.7600

ACTIVE
ADD
ASSIGN
ATTIRUBTES
ATTACH
AUTOMOUNT
BREAK
CLEAN
COMPACT
CONVERT
CREATE
DELETE
DETAIL
DETACH
EXIT
EXTEND
EXPAND
FILESYSTEM
FORMAT
GPT
HELP
IMPORT
INACTIVE
LIST
MERGE
ONLINE
OFFLINE
RECOVER
REM
REMOVE
REPAIR
RESCAN
RETAIN
SAN
SELECT
SETID
SHRINK
UNIQUEID

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Stephen Bowles

· #17 · Dec 23, 2013

Re: Startup Repair cannot repair this computer automatically.

Sorry! My fault, you are still within DISKPART.

Please enter exit then the previous sfc command.

Lethorio

Discussion Starter · #18 · Dec 23, 2013

Re: Startup Repair cannot repair this computer automatically.

Stephen Bowles said:
Sorry! My fault, you are still within DISKPART.

Please enter exit then the previous sfc command.

'Beginning system scan. This process will take some time.'

'Windows Resource Protection could not perform the requested operation'.

ganjeii

· #19 · Dec 23, 2013

Re: Startup Repair cannot repair this computer automatically.

ganjeii said:
OK, sounds like you may have a corruption in the registry or possibly some issues with the HDD. As it doesn't look like the PC is BSODing or anything.

Please see this info provided by Jenae from the thread: http://www.techsupportforum.com/forums/f217/unable-to-boot-762697.html

You will need a bootable OS disk (ie. Windows 7/ Vista) - preferably the same OS that you are currently running.

Lethorio please see my post about rolling back your registry hives above with the steps provided by Jenae, it doesn't sound like this is an issue with system files, and if it is we can verify another way. The above steps are essentially a manual system restore.

Stephen Bowles

· #20 · Dec 23, 2013 (Edited)

Re: Startup Repair cannot repair this computer automatically.

That's unfortunate.

Definitely take a look at what ganjeii suggests, as it has a good chance of fixing the issue.

However, it might be an idea to run chkdsk again, but this time, with the drive letter changed and using the /f flag instead of /r chkdsk e: /f /x.

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