Hello, I recently purchased an external hard drive, produced by SimpleTech, and up until now (a few months after buying it) have been happy with it. However, a few days ago, a terrible thing happened, causing me much anguish: it ceased working properly. I would plug it into my Dell Laptop, loaded with 32-bit Vista, and a message would pop up saying that Vista needed to search for drivers to run the hard drive, even though they are loaded onto the hard drive itself. I emailed SimpleTech asking for help (they still haven't e-mailed me back; useless people) and wallowing in despair, unplugged it from my system and cried myself to sleep. When I woke in the morning, I plugged it back in, foolishly hoping it would work again...and it did. For absolutely no reason, it worked fine. After two days of being beautiful, it suddenly ceased working yet again. In order to prevent a mental breakdown, I was wondering if there was any earthly reason behind it's behavior. I looked online for the sounds dying hard drives make, and in the short period of it's ressurection, it sounded perfectly healthy. Would requesting back-up drivers from the worthless people at SimpleTech help the problem? Or could it be a problem with the actual device? I would greatly appreciate any help, as the data stored on that infernal thing is very important to me. Thanks again for your time.