Tech Support Forum banner
Status
Not open for further replies.
1 - 20 of 32 Posts

·
Registered
Joined
·
112 Posts
Discussion Starter · #1 ·
Hi everyone!

I have 4 problems and one is unrelated. 1) My computer has Windows XP with service pack 3 and 2 physical drives. Updates say and look as if they were downloading but never finish. I cannot access windows firewall or security center. I get a warning saying “Due to an unidentified problem, Windows cannot display Windows Firewall settings. “ I have Active Armor that is think may be related to Nvidia and it is presently off.. It is version 2 from sept. 2005 on the manual. The try to open the firewall and it opens my browser but cannot open the page. I do not know how to get more info on this program. I also have adaware anti-virus free version and use it occasionally. 2) I cannot share files with my laptop which is a Dell mini 9- no removable disk drives. The easiest way for me is copy files using Explorer. 3) Nvidia also has some program called apache.exe; it takes 20 to 40 percent of the CPU continually and causes some lagging in programs. I have to stop it with Task manager. 4) I seem to have acquired some extra drives. Daemon tools does have 4 virtual drives and those are obvious.


I was just going to copy and paste my system info but it looks huge and an unreadable mess. You will have to tell me just what is needed. Here is a basic part:

System Information report written at: 11/03/12 20:25:25
System Name: COMPUTER_0
[System Summary]

Item Value
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name COMPUTER_0
System Manufacturer HP Pavilion 061
System Model RC652AA-ABA a1610n
System Type X86-based PC
Processor x86 Family 15 Model 75 Stepping 2 AuthenticAMD ~2204 Mhz
BIOS Version/Date Phoenix Technologies, LTD 3.07, 8/2/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name COMPUTER_0\George
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 205.71 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.92 GB
Page File Space 2.26 GB
Page File C:\pagefile.sys



[IRQs]

Resource Device Status
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 16 NVIDIA GeForce 6150 LE OK
IRQ 22 Standard OpenHCD USB Host Controller OK
IRQ 22 Standard Dual Channel PCI IDE Controller OK
IRQ 20 Standard Enhanced PCI to USB Host Controller OK
IRQ 20 NVIDIA Network Bus Enumerator OK
IRQ 15 Secondary IDE Channel OK
IRQ 23 Standard Dual Channel PCI IDE Controller OK
IRQ 23 Microsoft UAA Bus Driver for High Definition Audio OK
IRQ 19 OHCI Compliant IEEE 1394 Host Controller OK
IRQ 18 Data Fax SoftModem with SmartCP OK
IRQ 0 System timer OK
IRQ 8 System CMOS/real time clock OK
IRQ 13 Numeric data processor OK

[Memory]

Resource Device Status
0xA0000-0xBFFFF PCI bus OK
0xA0000-0xBFFFF NVIDIA GeForce 6150 LE OK
0x40000000-0xEFFFFFFF PCI bus OK
0xF4000000-0xFE02FFFF PCI bus OK
0xFDE00000-0xFDEFFFFF PCI standard PCI-to-PCI bridge OK
0xFDB00000-0xFDBFFFFF PCI standard PCI-to-PCI bridge OK
0xFDA00000-0xFDAFFFFF PCI standard PCI-to-PCI bridge OK
0xFD900000-0xFD9FFFFF PCI standard PCI-to-PCI bridge OK
0xFC000000-0xFCFFFFFF NVIDIA GeForce 6150 LE OK
0xE0000000-0xEFFFFFFF NVIDIA GeForce 6150 LE OK
0xFB000000-0xFBFFFFFF NVIDIA GeForce 6150 LE OK
0xFE02F000-0xFE02FFFF Standard OpenHCD USB Host Controller OK
0xFE02E000-0xFE02E0FF Standard Enhanced PCI to USB Host Controller OK
0xFE02D000-0xFE02DFFF Standard Dual Channel PCI IDE Controller OK
0xFE02C000-0xFE02CFFF Standard Dual Channel PCI IDE Controller OK
0xFDDFF000-0xFDDFFFFF OHCI Compliant IEEE 1394 Host Controller OK
0xFDDE0000-0xFDDEFFFF Data Fax SoftModem with SmartCP OK
0xFE024000-0xFE027FFF Microsoft UAA Bus Driver for High Definition Audio OK
0xFE02B000-0xFE02BFFF NVIDIA Network Bus Enumerator OK
0x3C000000-0x3FFFFFFF Motherboard resources OK
0xF0000000-0xF3FFFFFF Motherboard resources OK
0xF0000-0xF3FFF System board OK
0xF4000-0xF7FFF System board OK
0xF8000-0xFBFFF System board OK
0xFC000-0xFFFFF System board OK
0x3BEF0000-0x3BEFFFFF System board OK
0xFFFF0000-0xFFFFFFFF System board OK
0x0000-0x9FFFF System board OK
0x100000-0x3BEEFFFF System board OK
0x3BF00000-0x3FEFFFFF System board OK
0xFEC00000-0xFEC00FFF System board OK
0xFEE00000-0xFEEFFFFF System board OK
0xFEFFF000-0xFEFFFFFF System board OK
0xFFF80000-0xFFF80FFF System board OK
0xFFF90000-0xFFFBFFFF System board OK
0xFFFED000-0xFFFEFFFF System board OK

[CD-ROM]

Item Value
Drive L:
Description CD-ROM Drive
Media Loaded No
Media Type CD-ROM
Name HL-DT-ST DVDRRW GSA-H20L
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID IDE\CDROMHL-DT-ST_DVDRRW_GSA-H20L________________S742____\5&3B6E5EF6&0&0.0.0
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.5512 (xpsp.080413-2108), 61.50 KB (62,976 bytes), 4/13/2008 7:10 PM)

Drive G:
Description CD-ROM Drive
Media Loaded No
Media Type CD-ROM
Name Generic DVD-ROM SCSI CdRom Device
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID SCSI\CDROM&VEN_GENERIC&PROD_DVD-ROM&REV_1.0\2&12B1DE20&0&000
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.5512 (xpsp.080413-2108), 61.50 KB (62,976 bytes), 4/13/2008 7:10 PM)

Drive N:
Description CD-ROM Drive
Media Loaded Yes
Media Type CD-ROM
Name Generic DVD-ROM SCSI CdRom Device
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate 5376.00 kbytes/sec
SCSI Target ID 1
PNP Device ID SCSI\CDROM&VEN_GENERIC&PROD_DVD-ROM&REV_1.0\2&12B1DE20&0&010
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.5512 (xpsp.080413-2108), 61.50 KB (62,976 bytes), 4/13/2008 7:10 PM)

Drive O:
Description CD-ROM Drive
Media Loaded Yes
Media Type CD-ROM
Name Generic DVD-ROM SCSI CdRom Device
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate 10838.71 kbytes/sec
SCSI Target ID 2
PNP Device ID SCSI\CDROM&VEN_GENERIC&PROD_DVD-ROM&REV_1.0\2&12B1DE20&0&020
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.5512 (xpsp.080413-2108), 61.50 KB (62,976 bytes), 4/13/2008 7:10 PM)

Drive P:
Description CD-ROM Drive
Media Loaded No
Media Type CD-ROM
Name Generic DVD-ROM SCSI CdRom Device
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 3
PNP Device ID SCSI\CDROM&VEN_GENERIC&PROD_DVD-ROM&REV_1.0\2&12B1DE20&0&030
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.5512 (xpsp.080413-2108), 61.50 KB (62,976 bytes), 4/13/2008 7:10 PM)


[Drives]

Item Value
Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 100.00 GB (107,372,769,280 bytes)
Free Space 84.82 GB (91,070,054,400 bytes)
Volume Name
Volume Serial Number 94E226C0

Drive D:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 100.00 GB (107,372,769,280 bytes)
Free Space 7.86 GB (8,437,469,184 bytes)
Volume Name HP_PAVILION
Volume Serial Number 49E53213

Drive E:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 356.91 GB (383,223,984,128 bytes)
Free Space 251.46 GB (270,001,680,384 bytes)
Volume Name Stuff
Volume Serial Number 44B8F352

Drive F:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 132.88 GB (142,683,897,856 bytes)
Free Space 132.82 GB (142,609,993,728 bytes)
Volume Name More
Volume Serial Number 14070471

Drive G:
Description CD-ROM Disc

Drive H:
Description Removable Disk

Drive I:
Description Removable Disk

Drive J:
Description Removable Disk

Drive K:
Description Local Fixed Disk
Compressed No
File System FAT32
Size 8.84 GB (9,489,838,080 bytes)
Free Space 926.38 MB (971,382,784 bytes)
Volume Name HP_RECOVERY
Volume Serial Number 15C979A0

Drive L:
Description CD-ROM Disc

Drive M:
Description Removable Disk

Drive N:
Description CD-ROM Disc

Drive O:
Description CD-ROM Disc

Drive P:
Description CD-ROM Disc

thanks Abusknott
 

·
Global Moderator
Using Google to solve problems
Joined
·
44,227 Posts
Re: Silent Firewall - extra drives

Active Armor by default disables the Windows Firewall (it is best not to have more then one AV active or it causes problems) ActiveArmor Firewall
To check if updates are installed, go to Start/Run and type appwiz.cpl and press enter. In the Add Remove Programs put a check mark in the Show Updates box, here you can scroll through the installed programs and Updates and see what was installed.
Ad Aware is an antiquated program and does not help in cleaning up malware. It has been eclipsed by Malwarebytes and Spy Bot Search and Destroy. We suggest uninstalling both Active Armor and Ad Aware and install Malwarebytes as these are both resource hogs and ineffective programs.
As for sharing, do you have Simple File Sharing turned on?
 

·
Registered
Joined
·
112 Posts
Discussion Starter · #3 ·
Re: Silent Firewall - extra drives

I clicked on the show updates box but that showed nothing additional for nvidia. Clicked on nvidia forceware network access manager which offered the choice to modify or remove. I assume choosing remove will remove the firewall as well as the network drivers. Choosing modify gives me the option to delete just the firewall. It starts the install shield wizard and it comes up with "Error: -2 transform package" and nothing is deleted. I tried updating the drivers and this did let me view the firewall's status using my browser. It is deactivated. What should I try next?
Thanks for your time abusknott

I did remove adaware but do not plan to install spybot until this is resolved.
 

·
Registered
Joined
·
112 Posts
Discussion Starter · #5 ·
Re: Silent Firewall - extra drives

Add/remove programs list had Nvidia on one line and [BNvidia forceware network access manager[/B] on the next line. I tried deleting parts and all of forceware but it is still there. The link you gave took me to a page with another link for the nvidia drivers. I had trouble figuring which driver I needed. I got it after updating java scripts and the site used it's own program to select the correct driver. Having the correct driver I felt confident enough to be more aggressive trying to delete the firewall. I tried deleting the upper line "Nvidia" and rebooted The downloaded drivers were installed and now in add/remove has 4 lines for Nvidia 1) forceware network adapter, 2) nvidia graphics driver 305.81, 3) nvidia nview 36.28, and 4) nvidia update 1.10.8. Another reboot and no internet access and forceware is still there. Also device manager has no driver for other PCI bridge device and unknown device. The wizard cannot find anything. This was sent from that laptop mini I mentioned earlier. What is plan "C"?
abusknott
 

·
Registered
Joined
·
112 Posts
Discussion Starter · #7 ·
Re: Silent Firewall - extra drives

I read the steps he and others have done to solve this issue. In downloaded a program called fix it portable and a driver package I thought would cover anything. Opened up Task Manager and ended apache programs. I searched for all Nvidia and Apache files and deleted them. I used Fix It to make sur those files were deleted and emptied the Recycle bin. I tried to use Fix It again but the program failed with the message: "Troubleshooting cannot continue because an error has occurred We're sorry, but an error occurred while downloading one or more components and the troubleshooter cannot be run. Please try again later." This portable program is supposed to work on a computer without web access therefore I believe I deleted an essential file. How do I track down what is needed?
I tred downloading another couple of drivers but still haven't found thje magical key. Device Manager has issues with Parpoirt, SBRE, and Serial under Non-plug and play drivers. Nvidia network bus enumerator is good to go. Other devices with the sub directory Unknown Devices has no driver. Any idea what driver this unknown device may be looking for?
Thanks Abusknott
 

·
Registered
Joined
·
112 Posts
Discussion Starter · #9 ·
Re: Silent Firewall - extra drives

Hi Spunk:
Yes I did post on nvidia's forum. They recommended I take the tower to a professional and reinstall windows and all the programs. I disagree.
 

·
Registered
Joined
·
112 Posts
Discussion Starter · #10 ·
Re: Silent Firewall - extra drives

Hi Spunk:
Yes I did post on nvidia's forum. They recommended I take the tower to a professional and reinstall windows and all the programs. I disagree. I should also mention that it was a .exe program to install the drivers. It did install some stuff by itself but then prompted me to open device manager and right click the ailing component and update driver. It would do a quick search and was unsuccessful in finding anything compatible. Just where does the the updater search with the choice automatically find driver option is selected? I think the network device is working but communication through the chipset does not work. The HP website has been equally helpless. I downloaded what they claimed was all the drivers my HP a1610n tower needs before I deleted anything.
Thanks for your time abusknott
 

·
Global Moderator
Using Google to solve problems
Joined
·
44,227 Posts
Re: Silent Firewall - extra drives

The nVidia forum is much like this one. No one actually works at the company, they are all unpaid volunteers who are familiar with nVidia products. If they run into something they don't understand they tell you to reinstall.
When you choose update driver, it looks for a driver that has already been installed on the system for this device. If there wasn't one installed it will say it can't find it.
When you download and install a driver .exe, it Unzips a file to a location on the C: drive. Usually, C:\nVidia, or C:\Drivers. Take note of where it unzips. If there is still a yellow flag for the device in the Device Manager, then right click and choose Update Driver browse it to the unzipped location and lead it to the .inf file for that particular driver.
Your other option is to download the updated Network Adapter driver but don't install it. Uninstall the current Network Adapter driver, restart and then install the Network Adapter driver you downloaded.
 

·
Registered
Joined
·
112 Posts
Discussion Starter · #12 ·
Re: Silent Firewall - extra drives

Kern: Yes, it did delete all the drivers.
Spunk: Thank you for explaining who is at the Nvivia forum. My comment was foolish. I searched my C: drive for *.inf files and tried every nvidia driver that I assume did not have anything to do with the display. That is working fine. I even tried a few in a sub-directory called ReinstallBackups. It does not make sense that one needed driver would not be included with those downloads.
Abusknott
 

·
Registered
Joined
·
112 Posts
Discussion Starter · #13 ·
Re: Silent Firewall - extra drives

update: I am getting the message "Limited or no connectivity. You might not be able to access the internet or some network resources. This problem occurred because the network did not assign the network address to the computer." Network connection details has a physical address, IP address Subnet mask. The other 3 listings are blank. Clicking repair says "Repair loacl area connection 6. Windows could not finish repairing the problem because the following action could not be completed: Renewing your IP address." The IP address is different now than it was before the drivers were deleted. For LAN or high speed internet, there are 2 listings, Local area connection 6 and 1394 connection. How do I set this address?
 

·
Global Moderator
Using Google to solve problems
Joined
·
44,227 Posts
Re: Silent Firewall - extra drives

Go to Start/Run and type ncpa.cpl and press enter. Right click the Local Area Connection/Properties. Right click Internet Protocol (TCP/IP) and click Properties. Make sure Obtain an IP Address Automatically, and Obtain a DNS Server Address Automatically are both checked. This will delete any static IP address assigned and Your Router should assign you a new IP Address through DHCP automatically.
 

·
Global Moderator
Using Google to solve problems
Joined
·
44,227 Posts
Re: Silent Firewall - extra drives

If it was set to automatic, then you would not see and IP address shown. If you do not see an IP address, then go to Start/Run and type CMD and press enter, in the Command Prompt type ipconfig /release the IP address should change to 0.0.0.0 Now type ipconfig /flushdns and press enter. Now type ipconfig /renew and press enter. You should now have a new IP address.
If you still can't connect type ipconfig /all copy the text and paste it into your next post.
 

·
Global Moderator
Using Google to solve problems
Joined
·
44,227 Posts
Re: Silent Firewall - extra drives

You do not have an internet connection. There is a problem with the Router and or Modem. Try a different Ethernet cable. Do other computers connect to your network?
Unplug the power to the Router and the Modem, wait a few seconds and plug in just Modem (unless it is a combo of course) Wait 30 seconds or so till all the lights come on. Then plug in your Router. If the DSL/Internet light doesn't come on, speak with your ISP and have them test your lines.
 

·
Registered
Joined
·
112 Posts
Discussion Starter · #19 ·
Re: Silent Firewall - extra drives

I really thought we had something there. The Ethernet cable was loose on both ends since those little plastic clips are broken. I pushed them all the way in and ran ipconfig /all and got the sqame thing. I rebooted both the modem and the router and switched the cable - no go. The laptop is using the wifi, my wife and stepson are wired in and they are working. I feel we are getting close. I wish it was a loose connection with the cable.
abusknott
 

·
Global Moderator
Using Google to solve problems
Joined
·
44,227 Posts
Re: Silent Firewall - extra drives

Try a different Ethernet cable. Then ipconfig /release, then ipconfig /renew
 
1 - 20 of 32 Posts
Status
Not open for further replies.
Top