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Discussion Starter · #1 ·
[SOLVED] "MEMORY_MANAGEMENT" BSOD (Windows 7 Ultimate 64Bit) - Please help!

I need some help, please.

I have gotten two blue screens of death in the past 24 hours.

OS: Windows 7 Ultimate 64Bit
RAM: 16GB DDR3
Motherboard: P8P67 Pro Rev 3.1
Processor: i7 2700k
Graphics card: GTX 580

The error I am getting is "MEMORY_MANAGEMENT"

Here are my dump files:
012312-10795-01.dmp
012412-10389-01.dmp

This has only happened twice, with those two dump files.

I'm not sure what's causing it, but I would really like to get it resolved.

Any help is appreciated!

Thanks,
Dyl
 

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Discussion Starter · #2 ·
Re: "MEMORY_MANAGEMENT" BSOD (Windows 7 Ultimate 64Bit) - Please help!

Here's my info from the thread with instructions:
· OS - Windows 7 Ultimate
· x64
· Windows 7 Ultimate 64Bit
· Full retail version
· 3 months (Built in October 2011)
· October 2011 (3 months), never reinstalled, only installed once.

· i7 2700k
· EVGA GTX 580
· P8P67 Pro Revision 3.1
· COOLER MASTER SILENT PRO - 1000W (RSA00-AMBAJ3-US)

· N/A
· N/A

Info is attached btw (files)
 

Attachments

· Administrator, Manager, Microsoft Support, MVP
Joined
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34,634 Posts
Re: "MEMORY_MANAGEMENT" BSOD (Windows 7 Ultimate 64Bit) - Please help!

Hi -

Both dumps had bugcheck 0x1a = memory management error; one appears to be video related.


Update driver -
Code:
[font=lucida console]MarvinBus64.sys     Fri Sep 23 17:17:03 [COLOR=Red]2005[/COLOR] (433470CF)[/font]
http://sysnative.com/drivers/driver.php?id=MarvinBus64.sys


See if Driver Verifier flags any 3rd party drivers -
Driver Verifier - Windows 7 & Vista (BSOD-related)

Driver Verifier needs to run at least 24 hours. If the system BSODs while D/V is running, run the jcgriff2 BSOD app -

Blue Screen of Death (BSOD) Posting Instructions - Windows 7 & Vista

Attach the zip file to your post, please - not mediafire.

Also, run Speccy - http://www.filehippo.com/download_speccy
- "File" | "Publish Snapshot" | Paste URL into your next post

Regards. . .

jcgriff2

`



BSOD SUMMARY
Code:
[font=lucida console]
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\012412-10389-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jan 24 06:33:29.231 2012 (GMT-5)
System Uptime: 0 days 8:36:35.075
Probably caused by : win32k.sys ( win32k!SURFACE::Map+175 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  TeamViewer_Des
FAILURE_BUCKET_ID:  X64_0x1a_41790_win32k!SURFACE::Map+175
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`047ee600 00000000`0000ffff 00000000`00000000
BiosVersion = 2001
BiosReleaseDate = 09/20/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3500
CurrentSpeed: 3605

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\012312-10795-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Jan 23 21:55:26.686 2012 (GMT-5)
System Uptime: 1 days 1:35:14.529
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  mbamservice.ex
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`047ee630 00000000`0000ffff 00000000`00000000
BiosVersion = 2001
BiosReleaseDate = 09/20/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3500
CurrentSpeed: 3605

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

  

by [color=navy]jcgriff2     
             
         J. C. Griffith, Microsoft MVP[/color]   
             
           [url=https://mvp.support.microsoft.com/profile/Griffith][color=#555555][u]https://mvp.support.microsoft.com/profile/Griffith[/u][/color][/url]   


           [url=www.sysnative.com][color=#555555][u]www.sysnative.com[/u][/color][/url]
             
           [url=www.jcgriff2.com][color=#555555][u]www.jcgriff2.com[/u][/color][/url] 


¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨


  [/font]
 

· Administrator, Manager, Microsoft Support, MVP
Joined
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34,634 Posts
Re: "MEMORY_MANAGEMENT" BSOD (Windows 7 Ultimate 64Bit) - Please help!

We just x-posted.

Please follow my prior post. Assuming BSODs are software related, Driver Verifier should help us find the rogue driver(s).
 

· Registered
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14 Posts
Discussion Starter · #5 ·
Re: "MEMORY_MANAGEMENT" BSOD (Windows 7 Ultimate 64Bit) - Please help!

Hi -

Both dumps had bugcheck 0x1a = memory management error; one appears to be video related.


Update driver -
Code:
[font=lucida console]MarvinBus64.sys     Fri Sep 23 17:17:03 [COLOR=Red]2005[/COLOR] (433470CF)[/font]
http://sysnative.com/drivers/driver.php?id=MarvinBus64.sys


See if Driver Verifier flags any 3rd party drivers -
Driver Verifier - Windows 7 & Vista (BSOD-related)

Driver Verifier needs to run at least 24 hours. If the system BSODs while D/V is running, run the jcgriff2 BSOD app -

Blue Screen of Death (BSOD) Posting Instructions - Windows 7 & Vista

Attach the zip file to your post, please - not mediafire.

Also, run Speccy - Download Speccy 1.14.288 - FileHippo.com
- "File" | "Publish Snapshot" | Paste URL into your next post

Regards. . .

jcgriff2

`



BSOD SUMMARY
Code:
[font=lucida console]
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\012412-10389-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jan 24 06:33:29.231 2012 (GMT-5)
System Uptime: 0 days 8:36:35.075
Probably caused by : win32k.sys ( win32k!SURFACE::Map+175 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  TeamViewer_Des
FAILURE_BUCKET_ID:  X64_0x1a_41790_win32k!SURFACE::Map+175
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`047ee600 00000000`0000ffff 00000000`00000000
BiosVersion = 2001
BiosReleaseDate = 09/20/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3500
CurrentSpeed: 3605

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\012312-10795-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Jan 23 21:55:26.686 2012 (GMT-5)
System Uptime: 1 days 1:35:14.529
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  mbamservice.ex
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`047ee630 00000000`0000ffff 00000000`00000000
BiosVersion = 2001
BiosReleaseDate = 09/20/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3500
CurrentSpeed: 3605

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

  

by [color=navy]jcgriff2     
             
         J. C. Griffith, Microsoft MVP[/color]   
             
           [url=https://mvp.support.microsoft.com/profile/Griffith][color=#555555][u]https://mvp.support.microsoft.com/profile/Griffith[/u][/color][/url]   


           [url=www.sysnative.com][color=#555555][u]www.sysnative.com[/u][/color][/url]
             
           [url=www.jcgriff2.com][color=#555555][u]www.jcgriff2.com[/u][/color][/url] 


¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨


  [/font]
I see that driver is pinnacle related.

I just cleaned out my programs and uninstalled all of my pinnacle stuff. I think I may be OK and have fixed the problem.

Sorry for the mediafire stuff, btw.

Here is the speccy link as requested: http://speccy.piriform.com/results/1v3ATli2gzLTHJ01bJmiOrX

The app of yours output is attached to my previous post.

Thank you!
 

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Discussion Starter · #6 ·
Re: "MEMORY_MANAGEMENT" BSOD (Windows 7 Ultimate 64Bit) - Please help!

Also: With driver verifier can I use my computer normally while it's running?

Thanks.
 

· Administrator, Manager, Microsoft Support, MVP
Joined
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34,634 Posts
Re: "MEMORY_MANAGEMENT" BSOD (Windows 7 Ultimate 64Bit) - Please help!

Yes.. Driver Verifier runs in the background.

Also, uninstall virtual devices for now, e.g., Daemon, Alcohol, Elby, etc... until BSOD epidemic is over.

No problem with mediafire.... I just hate their pop-ups! :smile:

Regards. . .

jcgriff2

`
 
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