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[SOLVED] PS3 Games Losing Sound and/or freezes

10590 Views 8 Replies 2 Participants Last post by  hasseli, 
R
Hi.

I got a slim PS3 350GB in December and have been having a few problems recently.

I often play Battlefield: Bad Company 2 and after about 10-20 mins of gameplay the game either looses it's sound or it freezes.

I have tried playing Heavy Rain offline and the same thing happens so I know it's nothing to do with the internet connection.

I have tried removing the HDMi cable and reverting to the AV wires included with the PS3 but to no avail.

Is there something wrong with the cable perhaps or the sound settings? :4-dontkno

It's still under warranty but I'd rather not send it back until I've tried other options - that's more of a last resort.

Thanks in advance for any help you can offer.
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Re: PS3 Games Losing Sound and/or freezes

If the whole game/console freezes, it is not about the cable. You should try formating your system (be sure to take backup/save important files like game saves to USB-stick) and then install/patch games again.
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Re: PS3 Games Losing Sound and/or freezes

Thanks hasseli.

I have reset the console to it's factory settings (the setting that does not lose game data) and things seem fine soundwise. Still getting the occassional freezing though.

I'll try a complete system reboot and see if that clears things up. I'll let you know how it goes.

Thanks again.
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Re: PS3 Games Losing Sound and/or freezes

Hasseli,

I have formatted the system and re-installed one game as a trial.

Thinks went well for about 30mins and then the game froze. I ejected the disc and tried it again and the same thing happened.

Now I'm back to the original problem - sometimes the sound in the game goes off and sometimes it just freezes.

Is this a problem with the hard-disc drive? The console is not overheating and it is in a well ventilated area.

I am on the brink of sending it back to either sony or the shop it came from (depending on warrenty).

If you think you can help me by trying something else, please let me know asap.

Thanks in advance for any comments.
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Re: PS3 Games Losing Sound and/or freezes

If you can get it repaired by Sony, you should do it.

I guess it hardware problem, since sometimes sound goes off etc., and Recovery menu didn't help - I don't think its disc problem (if it happens on many games).
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Re: PS3 Games Losing Sound and/or freezes

Thanks hasseli, will do.

Hope it doesn't take too long...
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Re: PS3 Games Losing Sound and/or freezes

It should take 1-4 weeks, if everything goes fine.
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Re: PS3 Games Losing Sound and/or freezes

Hi hasseli,

Just wanted to say thanks for the advice and that I returned the console to the shop last night and they confirmed that it had a faulty hard drive.

And the good news, they replaced the console there and then.

Thanks again for your help.
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Happy to know I could help anyway.
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