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Discussion Starter · #1 ·
My computer is a Toshiba Satellite A215-S4747
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-56 1.79 GHz
Ram: 4 GB (was originally 1GB)
OS: 32-BIT Vista home

I am having a problem with my computer. I was given it as a a refurbished computer and it worked fine, although one chip of ram was not recognized. I figured it was just a bad stick and bought two 2 gb sticks from crucial.com. They were installed about a year ago. Shortly after the upgrade, I installed zune software from an installation disc, but somehow a file from the net framework was deleted and no updates could be done anymore. I had a friend put in windows 7, but the computer contantly blue screened so he put xp on it instead which worked. I read that these types of blue screens can be caused by faulty ram corrupting regisrty files.

About a year later, I bought the restore discs from the toshiba site and restored it back to its out of the box state; however, the blue screens returned as they had with windows 7. I search the stop errors and checked everything, hard disc, ram, drivers and checked to find out if overheating was an issue. Everything checked out, but still had blue screens.

Finally all things pointed to ram, but the ram checked out. Somehow I suspected something was not quite right with the ram or the port. I put the original sticks back in and restored again and this time it worked. No blue screens.:smile:

One thing I don't understand, the one old stick does seem to be bad, but both new sticks are good. The computer recognizes both sticks, but for some reason something must be wrong with my slots? I can't pin point a stick or slot, but the compurter works fine with one stick rather than two.

Any Ideas as to why?
Thanks
 

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Discussion Starter · #3 ·
Re: Problem with ram/ram slot?

Windows Vista, but I am no longer having blue screens. I put in my old ram to restore and it worked,however, when the new sticks were in the restore would finish and I would have blue screens. The strange part is that my computer is running with the two new sticks now and not having problems. I'm a bit confused why that would happen. When I check the ram and switch between slots I don't get any errors.
 

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Re: Problem with ram/ram slot?

they may not have been seated properly

glad you have it sorted
 
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