Hello mel34613 and welcome to TSF.
I noticed the thread is marked as "SOLVED'. If that's the case, it will be archived. Otherwise, we want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Please follow our pre-posting process outlined below.
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
After running through all the steps, you shall have a proper set of logs. Please post them in a new topic and we'll take it from there.
If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
I noticed the thread is marked as "SOLVED'. If that's the case, it will be archived. Otherwise, we want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
link at the top of each page.
Please follow our pre-posting process outlined below.
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
After running through all the steps, you shall have a proper set of logs. Please post them in a new topic and we'll take it from there.
If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.