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Discussion Starter · #1 ·
Hello,

I Recently upgraded my pc, and installed windows 7 Ultimate 64-bit last night.

After completing the installation, i installed my graphics card driver, as well as the drivers for my motherboard.

I then installed a game to check the performance on my pc, only to see my pc freeze after 5 minutes of playing.

I Tried to run the BSOD File collection Application, only to have my pc freeze again.

My Pc Specs:

AMD Phenom II x6 1100T Processor
Asus m4n75td Motherboard(updated to latest firmware)
2 x 2gb Mushkin DDR3 1333MHz RAM
Coolermaster 600w PSU
Asus Geforce GTS250DK 1GB VGA


I have been using a resolution of 1920 x 1080 Resolution.

I Cannot see heat being a problem, as my CPU opperates at 30-50 C when running the games, and i have 4 Fans in the Case.

I am, however, using the stock cooling fan for my Processor.

Any help would be greatly appreciated.

Thanks.
 

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Re: Pc Freeze issue:

Did you by chance reinstall your OS after upgrading everything? The RAM and CPU are usually fine when upgrading but the motherboard can be a hassle. It will have the old legacy drivers fro the past motherboard and could be conflicting with each other.
 

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Discussion Starter · #6 ·
Re: Pc Freeze issue:

Yea, i Re-installed windows 7, and i have upgraded to the latest drivers for all hardware. The Amount of freezes has reduced. It only happens now when i run something that demands a high amount of processing(like Crysis 2 on very high graphics).

I am guessing that it does in fact have something to do with overheating, so i will try replacing my cooling system.
 

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Discussion Starter · #8 ·
Re: Pc Freeze issue:

Hi Again.
Ok, so its been a number of weeks, and i still cant get it to work correctly. i have re-installed my gfx card drivers, added in more cooling,checked my RAM, and all other things that i could think of, yet it still keeps Freezing.

Are there any other ideas ?
 

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Discussion Starter · #11 ·
Re: Pc Freeze issue:

Video Card Temp is always sitting between 40c and 50c, so my cooling is working. the psu i have is the CoolerMaster Extreme Power Plus 600W.


It isnt power related, or gfx card related, as i put my old graphics card( geforce 8600Gt) into the slot, and it still froze.
 

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Re: Pc Freeze issue:

Video Card Temp is always sitting between 40c and 50c, so my cooling is working. the psu i have is the CoolerMaster Extreme Power Plus 600W.


It isnt power related, or gfx card related, as i put my old graphics card( geforce 8600Gt) into the slot, and it still froze.
just because a computer powers sup and lights come doesn't mean the psu is ok. Freezing is usually caused by overheating, bad power supplies or bad ram.

Go into the BIOS and check your temperatures and voltages and post them on here.
 

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Discussion Starter · #14 ·
Re: Pc Freeze issue:

CPU Temperature: 28c
MB Temperature: 26c

VCORE voltage: 1.296V
3.3v Voltage: 3.392V-3.408V
5V Voltage: 5.107V
12V Voltage 11.776V
 

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Re: Pc Freeze issue:

Freezing can also be caused by a number of driver misconduct, such as deadlocks and whatnot. The fact this does not take place inside safe mode as well kinda hints to that. Try running PC Wizard and browsing through its contents. If your pc freezes at a particular point, note the hardware you were attempting to view info on, as that may be the culprit right there.

Run Driver Verifier as instructed here, making sure to have Deadlock Detection set as well as the rest (don't need Special Pool, and no Low Resource Simulation either). Select all non-MS drivers and then restart the PC once all that's complete. It must be a successful restart (no touchy the power button) to save the changes. Once that is done, attempt to freeze your PC again. Hopefully, if things work, your PC will crash as opposed to freeze (it may take a minute or two). When that happens, send us the resulting crashdump(s).
 

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Re: Pc Freeze issue:

Ah ok, the voltages can be confusing sometimes. But I'd assume that changes under load. If both video cards crashes then I can't see any other reason (other than temps which seem good)
 

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Discussion Starter · #19 ·
Re: Pc Freeze issue:

Ok, i ran the Verifier, and on my start-up, i got the following BSOD:

STOP: 0x0000001E (0xffffffffc0000005,0xfffff80002abbe36,0x0000000000000000,0x0000000000000000)


What does this mean ?
 

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Re: Pc Freeze issue:

Was this immediately at startup? Was it after login? Was it during Windows load screen?

Either way, this means we're getting somewhere (unless you selected an option in Driver Verifier (DV) that isn't good). Unfortunately that particular crash may not provide us with the answer we need. Regardless, we'll wanna take a look at it. Go into safe mode and you can disable DV from there. Then send us the crashdump generated (should be in minidump folder under Windows directory).
 
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