[RobinHamilton]

Hi guys,

Hope this is simple question to answer. I have an icon in the system tray which keeps asking me to update to Office XP SP3 and when I try to download it, I get a message which states the following :-

The feature you are trying to use is on a CD-ROM or other removeable disk that is not available.

Insert the 'Microsoft Office XP Professional with Front Page' disk and click ok.

The problem is I don't have a disk to insert. Can I just uninstall this download, or is there another way to upgrade?

Many thanks.

Rob.

 

[Riskyone101]

Re: Office XP SP3 Download - Quick Question

Hello and Welcome to TSF,

which office program do you have? (version)?

You can take a look at this here and download it manually and install it offline:

http://www.microsoft.com/downloads/...ce+XP+SP3+Update&displaylang=en&stype=s_basic

 

[RobinHamilton]

Re: Office XP SP3 Download - Quick Question

Hi,

Thanks for the reply. I'm running Office 10 for XP including Word, Excel and Powerpoint (all version 2002).

I tried your link below and downloaded the Office XP SP3 Fullfile executable and tried upgrading offline, but it is still looking for the disk. I read further instructions from your link and they suggested I would have to contact the original supplier to get the disc so it looks like this is what I'll have to do.

Thanks for your help anyway.

Rob.

 

[Riskyone101]

Re: Office XP SP3 Download - Quick Question

Have you tried manually going through microsoft updates, not windows updates?

http://update.microsoft.com/microso...update.microsoft.com/microsoftupdate&ln=en-us

you may not beable to use this link but you can get there through windows update
on first page that appears up above you will see new microsoft updates, click on this to install.

 

[Riskyone101]

Re: Office XP SP3 Download - Quick Question

Did this help at all?

 

[RobinHamilton]

Re: Office XP SP3 Download - Quick Question

Hi,

I couldn't find the Windows Update on the first page you were talking about (I'm easily confused) but, as if by magic, I managed to find the disc, and got the download.

Thanks for all your help anyway. Hopefully the info you've given will help in future when I have to get some Microsoft downloads and can't find the disc.

Rob.

 

[Riskyone101]

Re: Office XP SP3 Download - Quick Question

ah good for you, glad to hear it.

Please go to near top of this page and mark thread solved under thread tools please.

Also if you go to start, all programs it will be near top of list, either windows update icon to click on or microsoft updates icon.