[tosinogunlesi]

My OS is a windows vista basic home edition and i recently installed norton 360 antivirus.the problem is that i cant update my antivirus as my attempts to do so results in the message "cannot connect to norton liveupdate server,please check your internet connection".This baffles me because my internet browser's working perfectly.need help asap:sigh:

 

[NerdFencer]

Re: Norton 360 liveupdate connection failure

Try reinstalling Norton, it fixes most issues.
If it gives you trouble uninstalling , use the Norton Removal Tool.

 

[Michael York]

Re: Norton 360 liveupdate connection failure

My OS is a windows vista basic home edition and i recently installed norton 360 antivirus.the problem is that i cant update my antivirus as my attempts to do so results in the message "cannot connect to norton liveupdate server,please check your internet connection".This baffles me because my internet browser's working perfectly.need help asap:sigh:

Hi tosinogunlesi,

This is Mike from the Norton Authorized Support Team.

Please carefully follow the instructions in the link below to resolve the issue you are having with LiveUpdate. Please NOTE, if the first set of instructions do not resolve the issue, click on the "What if this didn't work" link at the bottom of the document for further troubleshooting steps.

Fix for error "Unable to connect to LiveUpdate Server when using Norton 360 version 3"

Please let me know if this process resolves the issue.

Thank you,
Mike

 

[tosinogunlesi]

Re: Norton 360 liveupdate connection failure

Hi tosinogunlesi,

This is Mike from the Norton Authorized Support Team.

Please carefully follow the instructions in the link below to resolve the issue you are having with LiveUpdate. Please NOTE, if the first set of instructions do not resolve the issue, click on the "What if this didn't work" link at the bottom of the document for further troubleshooting steps.

Fix for error "Unable to connect to LiveUpdate Server when using Norton 360 version 3"

Please let me know if this process resolves the issue.

Thank you,
Mike

Hi mike.....worked perfectly after clicking on the link.many thanks:smile:

 

[Michael York]

Re: Norton 360 liveupdate connection failure

Hi mike.....worked perfectly after clicking on the link.many thanks:smile:

Hi tosinogunlesi,

Thanks for the update and I'm happy to hear that you were able to get LiveUpdate working again.

Thanks,
Mike