Method 2: Make sure that AutoPlay is turned on
Important. This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base
322756: How to back up and restore the registry in Windows
The AutoPlay feature may not be turned on. To turn on AutoPlay, follow these steps:
1. Click Start, and then click Run.
2. Type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CDRom
4. Double-click Autorun and see whether a zero or a one is displayed in the Value data box.
* If the value for Autorun is 1, go to step 5.
* If the value for Autorun is 0, right-click Autorun, and then click Modify. In the Value data box, type 1, and then click OK.
5. Locate and then click the following subkey:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
6. Double-click NoDriveTypeAutoRun to see its value. If the value is 0xb5, the AutoRun feature for CD-ROMs is turned off. To turn on the AutoRun feature, follow these steps:
a. Right-click NoDriveTypeAutoRun.
b. Click Modify.
c. In the Value data box, type 91.
d. Select Hexadecimal, and then click OK.
7. Exit Registry Editor.
Note: Before testing to see if this has fixed your problem, you might have to reboot for the registry edits to take effect.