The jist of the problem is as follows: Every now and then, my keyboard and mouse (USB) will both stop responding (my cursor just hangs there and I cannot control anything with the keyboard). The only remedy seems to be a hard reboot, holding the power button down. It can happen anywhere from once a week to ten times a day (I'm keeping a tally here, and it's at 11 as I'm typing this, with 33 total last week). Sometimes I'll hear the USB connection sound as it happens, sometimes I won't. I'd really appreciate help on the matter. It's been going on for perhaps a month now.
Information:
-In event viewer, it seems as though events 702, 7023 and 7001 appear just prior to the "crash."
-System specs can be seen in attached .txt file.
Some of the things I've tried, amongst many others:
-Waiting a few hours for responsiveness to return (it doesn't)
-Updating drivers and BIOS
-Running a clean restart
-Plugging keyboard and mouse into different ports
-Allocating more power to both
-Again, several other "solutions"
If you have anything, anything at all to suggest, feel free. Thanks for reading.
:smile:
Information:
-In event viewer, it seems as though events 702, 7023 and 7001 appear just prior to the "crash."
-System specs can be seen in attached .txt file.
Some of the things I've tried, amongst many others:
-Waiting a few hours for responsiveness to return (it doesn't)
-Updating drivers and BIOS
-Running a clean restart
-Plugging keyboard and mouse into different ports
-Allocating more power to both
-Again, several other "solutions"
If you have anything, anything at all to suggest, feel free. Thanks for reading.
:smile:
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