I have a WD, My Book, 2 TB, External Drive that I put a password on. I backed up some info on it before i disconnected both of my external drives and did a system recovery back to factory settings. I tried hooking it back up after the recovery and i got this box that popped up saying LOCATION IS NOT AVAILABLE. O:/ IS NOT ACCESSIBLE. ACCESS IS DENIED. I called WD and they were no help. they pretty much said give up and re-format it, losing everything. I thought maybe the computer not being up to date was interfering with it, so I download all the updates, service pack 2, updated norton, anything to get back how it was, and i'm still getting the same message. every forum i've read says to go into PROPERTIES and change permissions, but when i tried to do that it tells me. ERROR OCCURED WHILE TRYING TO SHARE O. ACCESS IS DENIED.
is the data lost or is there another way to unlock it?
is the data lost or is there another way to unlock it?