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Discussion Starter · #1 ·
Hi everyone! This is the first time im on this forum. I am hoping someone might have a solution to my problem.

I have an Acer Aspireone windows xp. It was fine yesterday but when I tried to start it up about 20 minutes ago, it crashed after i logged in. Crash as in it turned itself off as if i was holding the power button down. Anyway, i turned it back on and this time it crashes right after the windows logo. I tried Last known good configuration and safe mode but it doesnt work. In safe mode it crashes a few seconds after \drivers\agpCPQ.sys. Being desperate i tried using my laptops built in recover system but before it finishes loading it crashes again.... Again when i say crashin i mean t turns itself off as if someone was holdong down the power button.

I hope you guys can help me! :( It is a good computer and i havent been downloading anything or going to suspicious websites of ANY kind :/
 

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Decessit
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Re: Laptop crashing before login screen

Hi and welcome to TSF are the fan and ir vents clean and clear of debris a dust with a can of compressed air will make sure,have you installed any updates or drivers recently
 

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Discussion Starter · #3 ·
Hi! Thanks for the quick reply. Yes, everything is clean and as for the updates I am not sure. I set the updates to automatic and usually I am unaware it is updating. I am definitely sure I did not update any drivers.
 

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Decessit
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Re: Laptop crashing before login screen

Ok can you remove all power including the battery then hold down the power button for 30 sec,also remove and reseat the ram it will be in a small compartment on the underside,first though do you have a waranty if yes then I would use that and have it fixed that way
 

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Discussion Starter · #9 ·
I do not have warranty :/ this computer is about 4 years old and I have never had a problem with it. I use it at school for notes and stuff. Could it be a virus problem? I would hardly think so considering that the only places i go to on it is facebook, email, and youtube...
 

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Discussion Starter · #13 ·
Re: Laptop crashing before login screen

Hey thanks for all your help! Its starting normally again... I decided to look over what you suggested again and tried once more to blow into the vent on the side of the computer (I am still at school so I had no access to any compressed air). When i started it up it worked! Thanks so much and sorry for all of the trouble! You are awesome! :]
 
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