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Discussion Starter #1
Hey all.

Well, my problem is rather complicated it seems.

My internet connection works 110% fine but I cannot access my own website. Now, the domain is there and works because I've contacted about 10 or so people and everyone can access my site just fine. I've gone to two different friend's houses and, again, everything works fine and I can get on my site AND access my control panel. I've even talked with my host which is http://www.surpasshosting.com and they've also assured me that everything is up and running. They've even told me to check if I could connect to my site via the proxy site anonymouse.org and I was able to see my site!

So, everything is fine on the domain/host side.

I've contacted my ISP and everything works great on their side as well. They've even helped me checked if my computer was blocking the particular site and it wasn't. We even tried disabling my firewall to see if that was the problem and nothing. I still can't connect.

I'm trying to connect to the particular site on the following browsers and it won't work on any of them:

IE - 7.05
Opera - 9.26
Firefox - 2.0.0.12

I get errors that the browser can't connect or access the site but it won't say why.

I've tried accessing other sites hosted by surpass and I can access them all just fine.

My site info:
Domain: coloryoursoul.com
IP Address: 66.7.210.44
http://coloryoursoul.com



Funny thing is that I WAS connecting to my site just fine and then, literally from one day to the next I couldn't anymore. I basically went to bed and when I woke up the problem started.

I haven't changed anything or downloaded any programs, packs, etc.

This is ming boggling and it's driving me nuts. Please help! :sigh:

I have Wind XP Home Edition and er, that's all I know. :4-dontkno
 

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Re: Internet works but can't connect to my own site/domain!

Hello and welcome to TSF :wavey:

Click Start => Run and type CMD into the run box. Type

Ping http://coloryoursoul.com

into the command box and press Enter, copy and paste the results back into this thread.
 

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Re: Internet works but can't connect to my own site/domain!

Hey mailyns,

Also are you directly connected to your modem or are you on a wireless connection?
 

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Discussion Starter #4
Re: Internet works but can't connect to my own site/domain!

Thanks for the welcome and thanks for helping! :wave:

Here is what it said:

C:\Documents and Settings\Owner>Ping http://coloryoursoul.com
Ping request could not find host http://coloryoursoul.com. Please check the name and try again.


Oh and I am connected directly to the modem via cable.
 

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Re: Internet works but can't connect to my own site/domain!

That is strange ping doesnt work for your site.

This time go;

Ping 66.7.210.44
 

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Discussion Starter #6
Re: Internet works but can't connect to my own site/domain!

Okies, this is what I got now:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>Ping 66.7.210.44

Pinging 66.7.210.44 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 66.7.210.44:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Owner>





Doesn't seem good, does it? :4-dontkno
 

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Re: Internet works but can't connect to my own site/domain!

What kind of modem did you say you had?
 

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Discussion Starter #8
Re: Internet works but can't connect to my own site/domain!

It says Motorola SURFboard cable modem
 

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Re: Internet works but can't connect to my own site/domain!

No not to good, please do this:

click Start => Run an copy and paste this command into the run box:

notepad %windir%\system32\drivers\etc\hosts

press OK.

a notepad file should pop up copy and paste everything in the notepad file back into this thread.
 

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Discussion Starter #10
Re: Internet works but can't connect to my own site/domain!

Here's what it says:

# Copyright © 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a "#" symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
#
127.0.0.1 localhost
 

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Re: Internet works but can't connect to my own site/domain!

Theres nothing wrong with his host file.
 

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Re: Internet works but can't connect to my own site/domain!

Yep HOST file is clean.

I have seen this problem at my school, we can not connect to the school website while on the school website, I asked the computing teacher why, he said because of the domain/server is in the same place it is not connecting. It could be the same thing in this case.
 

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Discussion Starter #13
Re: Internet works but can't connect to my own site/domain!

So what do I do about this? I mean, I could see it and connect to it before just fine.
 

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Re: Internet works but can't connect to my own site/domain!

Have you done any chnages at all to your computer?
new hardware?
Updates?
New programs?
 

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Discussion Starter #15
Re: Internet works but can't connect to my own site/domain!

Nopes. I just went to bed and the next day it all started. Should I try a System Restore just in case?
 

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TSF Team Emeritus, Microsoft Support
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Re: Internet works but can't connect to my own site/domain!

First of all you cannot ping an http entry anyway - that is not viable. Remove the http part of the line and just do 'ping website.com' or ping www.coloryoursoul.com
Either way the OP still could not ping the IP addy.

browser can't connect or access the site
Was this the exact error message?

I also so you are asking for assistance in this forum please let us know if you get it resolved.

Do you have any spamblocker, toolbars or any other add-on that might prevent you from accessing that site?
 

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Discussion Starter #17
Re: Internet works but can't connect to my own site/domain!

First of all you cannot ping an http entry anyway - that is not viable. Remove the http part of the line and just do 'ping website.com' or ping www.coloryoursoul.com
Either way the OP still could not ping the IP addy.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ping www.coloryoursoul.com

Pinging coloryoursoul.com [66.7.210.44] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 66.7.210.44:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),





Was this the exact error message?
on Opera Could not connect to remote server

on Mozilla The connection has timed out

on IE Internet Explorer cannot display the webpage

Then they all tell me it's probably cuz I'm not connected [which I am], or that the site/host/domain is unavailable [which it isn't since I have people getting on there at the same time as I'm trying]




I also so you are asking for assistance in this forum please let us know if you get it resolved.
No worries. I always do since I hate when people just leave everyone hanging. I've actually asked in a few forums in the hopes that someone has had this happen before and can help me. It's rather frustrating that I haven't been able to log into my sites for a month or so. :sigh:




Do you have any spamblocker, toolbars or any other add-on that might prevent you from accessing that site?
Nopes. Everything I have [anti virus and spybot] are disable and have been disable since I started having this problem. No toolbars, etc. I hate add-ons and extra stuff. :laugh:
 

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Discussion Starter #18
Re: Internet works but can't connect to my own site/domain! [moved from ie]

Sorry for the late reply, my internet was off. The problem has been solved!

Thank you all kindly for your help. My next door neighbor heard me complaining outside and offered to help and he fixed it!

Thank you thank you everyone for helping me. ^_^:heartlove:pray::smile:
 

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Re: Internet works but can't connect to my own site/domain! [moved from ie]

Did this neighbor explain what the issue was and what it took to fix it?
 

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Discussion Starter #20
Re: Internet works but can't connect to my own site/domain! [moved from ie]

No. I mean I didn't ask since I had told him I was computer illiterate and I don't really know him so I didn't want to bother him too much with questions.

Now my external drive isn't working. I guess I need a new thread. I swear my computer hates me with a passion. :sigh:
 
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