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Hi i have a Sony Vaio Laptop VGNCS215j Windows Vista Home Premium x64, My problem is confusing and aggravating What happens is when i open my web browser itll let me go to web pages for maybe 20minutes then all suddent i cant go anywhere it shows its loading the web page but nothing pops up not even a error it just keeps trying to load the webpage My wireless internet adapter shows im connected and have internet with Excellent signal strength but yet i dont have internet if that makes sence, i have ran the intel adapter diagnostic tool it shows everything is working, i go to the device manager and it shows the driver is working properly. I have tried disableing the network adapter and re enabling it but still nothing, i have shutting the wi fi off with the switch my laptop has but nothing, The only thing that works is if i restart my laptop then itll let me use internet for another 20mins i have to repeat this process everytime it stops working. I have 1 other laptop on my wireless internet and it works fine no problems at all! I have contacted sony they told me to deleate driver for wireless adapter and reinstall i did that still didnt do anything. So if anyone can help me plz! BTW my wireless adapter is Intel(R) WiFi Link 5100 AGN. Below is some info to help whoever help me!

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\User>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : User-PC2011300
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
Physical Address. . . . . . . . . : 00-21-5D-F2-DD-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2da9:812e:8f77:42e8%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.31(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, March 18, 2011 11:23:02 PM
Lease Expires . . . . . . . . . . : Saturday, March 19, 2011 11:23:02 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 419438941
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-F7-23-98-00-1D-BA-6F-1B-02

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-1D-BA-6F-1B-02
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-21-4F-BD-26-F5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{CE2E06D5-CFA7-4CEE-A346-630F93E65
0DB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{2FD84577-6961-4478-8DA3-5074091FA
F04}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\User>

-----------------------------------------------

Network
You are connected to the internet
Connected through Intel(R) WiFi Link 5100 AGN
IP Address 192.168.1.31
Subnet mask 255.255.255.0
Gateway server 192.168.1.1
Preferred DNS server 192.168.1.1
DHCP Enabled
DHCP server 192.168.1.1
External IP Address 24.30.121.167
Adapter Type IEEE 802.11 wireless
NetBIOS over TCP/IP Enabled via DHCP
NETBIOS Node Type Hybrid node
Link Speed 0 kbps
Computer Name
NetBIOS Name USER-PC2011300
DNS Name User-PC2011300
Domain Name User-PC2011300
Remote Desktop
Console
State Active
Domain User-PC2011300
WinInet Info
LAN Connection
Local system uses a local area network to connect to the Internet
Local system has RAS to connect to the Internet
Wi-Fi Info
Using native Wi-Fi API version 2
Available access points count 1
Wi-Fi (roth77)
SSID roth77
Frequency 2462000 kHz
Channel Number 11
Name No name
Signal Strength/Quality 99
Security Enabled
State The interface is connected to a network
Dot11 Type Infrastructure BSS network
Network Connectible
Network Flags Currently Connected to this network
Cipher Algorithm to be used when joining this network WEP cipher algorithm with a cipher key of any length
Default Auth used to join this network for the first time IEEE 802.11 Open System authentication algorithm
WinHTTPInfo
WinHTTPSessionProxyType No proxy
Session Proxy
Session Proxy Bypass
Connect Retries 5
Connect Timeout 60000
HTTP Version HTTP 1.1
Max Connects Per 1.0 Servers INFINITE
Max Connects Per Servers INFINITE
Max HTTP automatic redirects 10
Max HTTP status continue 10
Send Timeout 30000
IEProxy Auto Detect No
IEProxy Auto Config
IEProxy
IEProxy Bypass
Default Proxy Config Access Type No proxy
Default Config Proxy
Default Config Proxy Bypass
Sharing and Discovery
Network Discovery Enabled
File and Printer Sharing Enabled
Media Sharing Disabled
Adapters List
Intel(R) WiFi Link 5100 AGN
Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
IP Address 0.0.0.0
Subnet mask 0.0.0.0
Gateway server 0.0.0.0
Bluetooth Device (Personal Area Network)
IP Address 0.0.0.0
Subnet mask 0.0.0.0
Gateway server 0.0.0.0
Network Shares
 

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8,370 Posts
Re: Internet not working!

when its working post the following PING tests and then when it disconnects repeat all the tests and post here


------------------------------------------------------------------------
{Ping Tests}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Ping 192.168.1.1
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping google.com
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping 209.183.226.152
post back results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
------------------------------------------------------------------------
 

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8,370 Posts
Re: Internet not working!

from those tests you have a good connection to the router - but we needed to see ALL THREE tests to see if you can ping the internet with a Name and an IP - which helps with DNS issues and firewall etc blocking

I have added the Ping results here - so they can be read quickly when reviewing the thread
PING WHEN WORKING

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\User>
Ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms

C:\Users\User>
PING WHEN NOT WORKING
Ping 192.168.1.1Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\User>Ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
 

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8,370 Posts
Re: Internet not working!

from your first post
itll let me go to web pages for maybe 20minutes then all suddent i cant go anywhere it shows its loading the web page but nothing pops up not even a error it just keeps trying to load the webpage
so when that happens can we see all three pings please
 

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Discussion Starter · #9 ·
Re: Internet not working!

k i fixed the problem it was some sorta malware or viruis or somthing i ran a program Advanced System Care Pro and it cleaned it all out and now the internet is working thanks for help all!
 

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8,370 Posts
Re: Internet not working!

thanks for letting us know
You can mark the thread solved - from the dropdown " thread tools" at the top of the page - choose "Mark Solved"
 
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