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[SOLVED] Intel HD Graphics Crash Win 7 x64 when using HDMI

4903 Views 2 Replies 2 Participants Last post by  stefansr

Help please! Every time I try to use an LCD TV (using mobo HDMI-out to TV HDMI-in) it results in a BSOD with STOP 0x16—telling me that the igdkmd64 did not recover. Usually before the BSOD I get something like "Display driver igdkmd64.sys stopped responding and has recovered" several times, and them–KABOOM.
The system works fine with a VGA monitor without the HDMI attached.

This is a clean Win 7x64 (Home Premium) install on a minimal new build:
ASUS P8H67 B3 (Realtec HD Audio, and Realtec Gbit Network);
i7 2600K with Intel HD3000 on processor graphics
4 Gb RAM (2x 2Gb) DDR3 1333
HD - Crucial C300 128Gb SSD AHCPI.
Supposedly (?) I have the newest HW drivers

The culprit TV’s are an older Olevia 42"-1080i, and a newer 26" VIZIO 1080p. Both are HDCP compliant, and both work fine with HDMI from a DVD, A/V Receiver or cable box.

So far I have tried swapping HDMI cables, tried using a DVI-out to HDMI adapter (TVs don't have DVI ports) – same result. Tried removing one memory stick (leaving only 2Gb on a single slot) same problem. Also tried with various BIOS settings -- no help. The same things happens if I booth in Safe Mode with networking, but not in Safe Mode. So, I disabled the network drivers and devices, and rebooted normally --but didn't help, same BSOD.

Have been searching the web and forums, but nothing seems to be helping.

Any suggestions are much appreciated!
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Re: Intel HD Graphics Crash Win 7 x64 when using HDMI

Are you connecting the TV after the PC is booted? TV should be connected and powered on before booting the PC.

Aside from that, I would suspect a driver issue.
Re: Intel HD Graphics Crash Win 7 x64 when using HDMI

Thanks -- it turned out to be a hardware issue. replacing the mobo fixed the problem.
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