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[SOLVED] I don't know what's wrong.

1115 Views 14 Replies 5 Participants Last post by  greenbrucelee


Dell XPS 1530
About 3 years old.

This is how my computer screen looks when I turn it on and it stays that way. I don't know what's wrong with it and I've read that it could either be my motherboard or my LCD screen.
I already bought a new laptop but I have some important information on my hard drive and I have no idea how I would be able to take that information out because my hard drive is perfectly fine; at least, it should be.

Well, basically, my questions are:
1. What's wrong with my laptop?
2. How can I transfer my HDD info ontop another computer? (my sister has the same laptop as I do)

I hope someone can help me. Thank you so much!
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Re: I don't know what's wrong.

hi darkangel402 welcome to tsf,

1. hook up an external monitor and see if the screen shows it right.
2, you can take the hard drive out and put it in a external case and hook it up to your other computer and get the information you want off of it. Newegg.com - External Enclosure, External Hard Drive Enclosure, USB External Enclosure, Multimedia External Enclosure
Re: I don't know what's wrong.

oscer1, thank yoou! I'll definitely look in to buying an extrenal case; they're not so expensive :D
And how would I hook up an external monitor? I have one, but I don't know how I would be able to hook it up XD
Re: I don't know what's wrong.

do you have a vga port on the laptop?
Re: I don't know what's wrong.

Could be that your screen has gone or the graphics card is damaged.
Re: I don't know what's wrong.

Yes, I do and I just tried it. My external monitor continues to say that there is no signal when I connect it. I just tried it with the computer that I am using right now and it worked. So I'm guessing it's my screen that has the problem?
Re: I don't know what's wrong.

i would say since it did not get a signal that the graphics card is no good.
Re: I don't know what's wrong.

If possible you can also connect your HDD in your sisters laptop & you can transfer the data
Re: I don't know what's wrong.

Chances are that your hard drive is perfectly fine. An external enclosure is great if you want to be able to make better use of what you already have, and wish to take everything you want off it. Now you have yourself a portable hard drive. But you can also use or maybe even borrow an adapter that can help connect the hard drive to a USB port. The enclosure looks like the easiest though.

Keep in mind that if you feel like switching the hard drives around with another laptop, licence wise it might not work. Assuming it is OEM, the product key is bound to the motherboard/computer. About the only chance I can think of it working after that is if the version and the edition is the same, and you just used the same product key for the laptop you are moving it onto to activate it again. I might be rambling though.
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Re: I don't know what's wrong.

Could there be a possibility that my hard drive is protected or something? My sister's co-worker who is a computer technitian at their company tried to get some information out to put onto my external hard drive but he said it wouldn't let him.
Re: I don't know what's wrong.

a hard drive cant be protected but the files on it can but only if you have made them so.
Okay, thank you all for your help! I was able to get my info onto my HDD with the Hard Drive Docking. It was actually much easier than I thought. Thank you all for your replies!!
Re: I don't know what's wrong.

please mark the thread solved if your happy.
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