A long time ago, I typed up a document, saved it and then exited out of Word. But years later and ever since then, the same document always pops up, even when I try to open up a new blank page. What can I do to get this to go away?
It sounds like you saved that old document as your normal template. To get a blank one to start coming up, delete that template then close Word. A new Normal template will be created using the default settings.
If you click File>New a box should open giving a list of document types you can open. Is there one called Blank Document? If so click that and see if it doesn't open correctly.
Two thoughts: Do a search for "Normal.dot" without the quotes. Make sure you have search for hidden and system files checked. There should be one for each user on your computer. Delete yours (or all to be safe.) Then open Word and it should build a new normal template.
If that still doesn't work try this: open a document (any will do) then ctrl-A then delete. Now go to File>Save As>Save as File Type> Document Template (*.dot)> save it as file name "normal" again without the quotes. Close Word and then reopen.
Edit: another thought. Do a search for the name of the document that keeps opening and delete all instances of it - use "name.*". (The * will get all file extensions with that name. No quotes here too.) Be sure to empty you trash bin too. Then open Word and see what happens.
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